Customer Service Representative

job
  • Moon Moments Ltd
Job Summary
Location
Long Beach ,CA 90899
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
14 Nov 2024
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Job Description

Immediate Start: Customer Service Representative - On-Site in Long Beach California

Are you passionate about delivering outstanding customer service and driving sales success? Do you thrive in a dynamic, fast-paced environment? We have an exciting opportunity for a Customer Service Representative to join our client’s prestigious company in California!

Responsibilities:

  • Professionally engage with customers, addressing inquiries and providing product information while identifying sales opportunities.
  • Proactively recommend products and services based on customer needs, upselling and cross-selling where appropriate.
  • Handle customer concerns and offer tailored solutions to enhance satisfaction and drive repeat business.
  • Maintain detailed customer records to track interactions, sales, and follow-up opportunities.
  • Collaborate with cross-functional teams to escalate and resolve complex issues that could impact sales.
  • Continuously improve product knowledge to provide customers with the best recommendations and solutions.
  • Consistently meet or exceed performance targets, including sales goals, customer satisfaction, and response times.

Qualifications:

  • Strong communication and interpersonal skills, with a focus on sales and customer satisfaction.
  • Ability to work in a fast-paced environment and handle multiple tasks while maintaining attention to detail.
  • Sales-driven mindset, with the ability to identify and act on opportunities for upselling and cross-selling.
  • Previous experience in sales or customer service is a plus, but not required.

What We Offer:

  • Competitive compensation with performance-based incentives.
  • Opportunities for career advancement in both sales and customer service.
  • A supportive and collaborative work environment focused on professional development.

If you’re ready to excel in customer service and sales, while making a meaningful impact, apply now!

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