Overview
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n - Stable and growing organization
n - Competitive weekly pay
n - Quick advancement
n - Customized training program
n - Professional, positive and people-centered work environment
n - Modern facilities
n - 401(k) plan, Company Match
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Responsibilities
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Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
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n - Assist the Service Center Manager
n - Take and deliver messages for the Service Center Manager and Account Managers
n - Provide assistance to Drivers
n - Prepare bills of lading and delivery receipts
n - Maintain excellent communication with external and internal customers as well as interline companies
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May be asked to assist with:
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n - Payroll
n - Data entry
n - Freight reports
n - Driver collect reports
n - Billing and filling
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Qualifications
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n - Skillful in Microsoft Office Programs
n - Excellent keyboarding skills
n - Has worked in a fast paced environment and has excellent attention to detail
n - Experience with handling a high volume of phone calls
n - Exceptional communication and customer service skills
n - Legally eligible to work in the United States
n - Must be at least 18 years of age
n - Fluent in English
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Benefits
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n - Stable and growing organization
n - Competitive weekly pay
n - Quick advancement
n - Customized training program
n - Professional, positive and people-centered work environment
n - Modern facilities
n - 401(k) plan, Company Match
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