Make a difference.nnAs a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.nnIn this role you will:nnEnsure every customer experience is top notch in qualitynnHandle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issuesnnTake an active role in selling Graybar goods and services on inbound callsnnProvide support on product selection and applicationnnCoordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claimsnnWhat you bring to the table:nnStrong communication skillsnnA passion for customer servicennAbility to handle a variety of customer situations with enthusiasm and tactnn4+ years experience preferrednnHigh School educationnn2 year or 4 year degree preferrednnWork shift and hours:nnFull-timennMonday - Friday.nn7:00am - 4:00pm, or depending on business needs.nnPredictable work schedule to plan your life around: no weekends or nights for most roles.nnPaid time-off, including 3+ weeks of vacation, sick time, and volunteer time.nnCompensation Details:nnThe expected rate of pay for this position is starting at $29.00 an hour depending on experience.nnThe Value of Graybar:nnAt Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:nnMultiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.nnLife Insurance coverage for you and options for your family.nnSave on expenses with Flexible Spending Accounts.nnEnjoy our Disability Benefits at no cost to you.nnShare in our success with Profit Sharing Plans.nn401(k) Savings Plan with company match to help secure your future.nnPaid Vacation & Sick Days to spend time away from work or in case of an illness.nnRest and recharge during our Paid Holidays throughout the year.nnVolunteer with Community Time Off to give back to the community.nnPredictable Work Schedules to plan your life: no weekends or nights for most roles.nnCelebrate your and others' achievements with our Employee Recognition Program.nnReach your career goals with our Educational Reimbursement and Career Development Programs.nnAnd More Perks that support your well-being and career growth.nnBenefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.nnWhy should you join Graybar?nnAt Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.nnWe want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.nnThat’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.nnApply now and find out what’s next for you.nnEqual Opportunity Employer/Vet/DisablednnNot the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!