Account Director - Montreal, Canada - Evolving Web Description: Launched in the dynamic digital agency, the Account Director oversees client relationships and drives success through strategic planning, project management, and personalized communication. With a strong focus on client satisfaction and portfolio growth, the role requires a seasoned professional with exceptional listening skills, digital expertise, and a proven track record in delivering successful projects. This is a key position that involves collaborating closely with the project management and sales teams to drive business growth and foster long-term client relationships.
The ideal candidate will have a deep understanding of digital best practices, technologies, and trends, as well as excellent communication skills in English and proficiency in French. As a remote worker based in North America, the applicant must be available during Montreal working hours, use tools like Slack to stay engaged with the team, and possess exceptional self-management and proactive communication skills.
The agency offers a collaborative environment that encourages continuous learning and mentorship, a team from around the world that feels like a family, and a flexible hybrid work schedule.
Responsibilities:
Develop and grow client accounts.
Ensure timely and successful project delivery.
Lead contract negotiations.
Provide clear and concise updates to clients and agency leadership.
Forecast and track key account metrics.
Report on account status and opportunities.
Identify and cultivate key relationships and growth opportunities in line with the agency's services.
Minimum Qualifications:
Minimum of 5 years of experience in an agency setting or professional services.
Exceptional listening skills.
Proven track record in the management and delivery of successful client portfolio projects.
Comfortable with public speaking and presentations.
Experience in team supervision or management.
The agency is committed to fostering a culture of continuous learning and growth, and the Account Director will play a key role in shaping the future of digital experiences.
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