Job Description:

• Manage and administer the H&R Block Health & Welfare plans, including, but not limited to, medical, dental, vision, flexible spending account, health savings account, and related wellness and disease management programs.
• Leads complex vendor implementation projects from end to end – participates in the RFP process, and contributes to defining requirements, plan design decisions and vendor selection. Tracks and monitors all deadlines to ensure they are met, collaborates on marketing and communications materials, etc.
• Ensure all programs are administered according to respective federal, state, and/or local laws and regulations governing employee benefits.
• Responsible for timely processing and auditing of various vendor invoices and funding files and ensuring monthly enrollment and premiums due are accurate and processed timely according to vendor contracts
• Interpret the plan provisions for associates and research complex questions and communicate conclusions to program participants
• Primary lead for the annual Open Enrollment process and annual benefits vendor fair/onsite health screenings.
• Contribute to the benefits communication strategy by drafting associate communications, update company intranet site on an as needed basis, and communicate program/process changes to the People Resource Center.
• Compile, track, and summarize data for benefits programs and processes to ensure programs are current, cost effective and competitive. Work with key vendors to evaluate outreach and marketing efforts.
• Share responsibility for conducting new associate benefit orientations and supporting other benefit programs.
• Use strong data analysis skills to identify and isolate any possible issues or opportunities for improvement and drive the process to remediate the issue.
• Partner with the Workday team to ensure online enrollment system configuration and automated file feeds to vendors are operational; troubleshoot any errors and handle problem resolution.

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.

We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.

H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.

• Must have a strong knowledge and understanding of regulations and compliance requirements across applicable federal, state, and local regulations such as ERISA, ACA, IRC Section 125, HIPAA, and COBRA
• Ability to maintain a high level of confidentiality.
• Proficient in Microsoft Office products – PowerPoint, Word, Excel at intermediate to advanced level (pivot tables, v-lookup, queries, advanced formulas, macros)
• Experience with supporting multiple benefits plans that include health, medical, dental, vision, etc.
• Excellent written and verbal communication skills and ability to inform employees about their benefit options and how to enroll.
• Excellent organizational and time management skills. Ability to manage multiple projects simultaneously and prioritize effectively.
• Ability to work independently.
• Strong customer service focus, interpersonal skills, and attention to detail and accuracy.