Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, a top producing Wealth Management Group is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

Essential Duties and Responsibilities

Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.

Helps manage and standardize best practices for various activities: new client on-boarding, large client liquidity events, private placement investment monitoring.

Trading of both discretionary and non-discretionary products, model maintenance and performance tracking.

Servicing of alternative investments and foreign accounts, including setup and maintenance.

May participate in live meetings with the Financial Advisor and their respective client(s).

Manages budgeting and tracking of Financial Advisor expenses.

Creates reports to build more practice efficiencies, identify key practice performance metrics, and helps implement processes to further enhance the teams performance.

Onboards new clients, opens new client accounts and researches client and security information using internal databases and other technologies.

Ensures key client information and documentation is current with firm and industry requirements, rules and regulations.

Works both independently and within a dynamic team environment to provide crucial support to the financial advisors and branch office.

May solicit order from clients at the direction of the Financial Advisor.

Receives unsolicited orders from the clients; may enter unsolicited trades at the direction of the Financial Advisor.

Assists Financial Advisors with marketing efforts including seminars, mail and other client-facing events.

Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.

Acts as mentor and resource to junior team members; manages team workflow and works towards creating greater team operational efficiencies.

Performs other duties and responsibilities as assigned.