Key Responsibilities:

Operations Management:

• Oversee and manage production scheduling to ensure timely and efficient workflow.

• Post production data accurately and timely to maintain up-to-date records.

• Manage purchasing and receiving processes, ensuring best practices are followed and materials are procured efficiently.

Customer Service:

• Provide top-tier customer service to Operations, Project Managers, and Accounting teams.

• Serve as a point of contact for customer inquiries and issues, ensuring prompt and effective resolution.

Inventory Control:

• Monitor and manage inventory levels, ensuring accuracy and availability of materials.

• Implement inventory management best practices to optimize stock levels and reduce waste.

• Standardize efficient inventory processes through cost analysis.

Vendor Engagement:

• Develop and maintain strong relationships with vendors to ensure quality, cost-effective procurement.

• Implement and manage vendor engagement strategies to drive efficiency and performance.

Cost Management:

• Track and report on cost-saving initiatives, identifying opportunities for improvement.

• Evaluate inventory turnover of critical parts and accessories. Develop analysis of replacement purchases and associated inventory costs.

• Maintain control over General Ledger (GL) accounts related to operations and purchasing.

Process Improvement:

• Drive continuous improvement efforts and automation initiatives across operations.

• Develop and implement Standard Operating Procedures (SOPs) and ensure cross-training among team members.

SUCCESSFUL RESULTS:

• Effective production scheduling and accurate posting of production data, contributing to on-time project completion.

• Efficient purchasing and receiving processes that ensure timely procurement of materials.

• Exceptional customer service, resulting in high levels of satisfaction from internal teams.

• Accurate inventory management with minimal discrepancies or stockouts.

• Create and maintain strong vendor relationships that contribute to cost savings and operational efficiency.

• Successful implementation of process improvements and automation, leading to increased efficiency and reduced operational costs.

• Ensure usage of the HAZLO! system exceeds 95%, promoting adherence to company standards and procedures.