Service Dispatch Coordinator

Location: Green Brook, NJ

Salary: $65,000 - $75,000

Direct Hire In-Office Position with Full Benefits

Exciting opportunity for a growing commercial HVAC contractor, is looking for a Service Dispatch Coordinator to join their team in Green Brook, NJ. Let us help you take the next step in your career.

Responsibilities:

• Efficiently dispatch and coordinate service requests.
• Communicate with technicians and clients to ensure timely service delivery.
• Provide triage support to client needs.
• Maintain accurate records of service calls and work orders.
• Collaborate with Finance and Payroll teams for technician billing and hours.
• Ensure top-notch customer service via phone and email.

Qualifications:

• Have prior experience in a service coordination or dispatcher role.
• Possess basic knowledge of HVAC systems, refrigeration, and air conditioning.
• Excel in a fast-paced environment and enjoy multitasking.
• Have excellent oral and written communication skills.
• Stay calm and professional under pressure.
• Are proficient in MS Office, especially Excel and Outlook.
• Demonstrate strong organizational skills and attention to detail.
• Have the interpersonal skills to work with a variety of client and employee personalities.

Next Steps:

For immediate consideration and interview send resume to

Interviews are happening NOW apply to be a Service Dispatch Coordinator today!