Top Secret Customer Service Representative

job
  • Insight Global
Job Summary
Location
Washington ,DC 20022
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
27 Nov 2024
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Job Description

The Customer Service Representative is responsible for the data entry of work orders related to the maintenance needs of the facility. This position will require the independent judgement to plan, prioritize, and organize a diverse workload. This is a union position paying a flat rate of $26.03/hour.
Responsibilities include:
espond to queries, amend data, and reissue tasks as needed.
Enter maintenance slip data into a CMMS system.
Walk through parking garage and administer tickets to incorrectly parked vehicles
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Required Skills & Experience
High-school Diploma
An Active Top Secret or Interim Top Secret Clearance
3 years' of experience in an administrative/call center setting
Experience with data entry
Nice to Have Skills & Experience
Experience with CMMS
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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