Responsible for receipt of cash and non-cash sales for food items. Responsible for set of cafeteria for meal service. Assist with re-stocking of food items and supplies as time permits. Demonstrate a professional services-oriented and helpful attitude to all customers. Communicate pertinent information that will impact the department or hospital to the Director or Manager/Supervisor.
Qualifications:
Minimum Education
High School Diploma or GED .
Minimum Work Experience
2 years related experience (Required)
Functional Accountabilities
Essential Function
- Assist with keeping the dining area tables and chairs neat and clean as time permits.
- Assist with maintaining the customer service area by restocking supplies and wiping down counters as time permits.
- Ability to proficiently operate a cash register and accurately ring up customer purchases.
- Demonstrate the ability to handle cash and make change.
- Maintain a steady flow of customers to minimize wait time by evidence of short lines.
- Maintain accurate records of all transactions.
- Perform other duties as requested.
Sanitation and Safety - Maintain Department and regulatory agency sanitation standards
- Clean all assigned work areas according to established procedures.
- Complete cleaning assignments within target times.
- Dispose of trash and keep around cash register neat and clutter free.
- Follow established food safety guidelines.
Safety - Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
Organizational Accountabilities Organizational Accountabilities (Staff)
Organizational Commitment/Identification - Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others' ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance