There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Summary

The VP, Truck Service Transformation will lead the digital transformation and modernization of our truck service and fleet service operations. The leadership role will be responsible for designing and implementing innovative strategies to optimize fleet performance, reduce operational costs, and ensure best-in-class service delivery. The ideal candidate will have a deep understanding of fleet maintenance, repair operations, and a proven track record in leading digital initiatives to drive business results.

Duties and Responsibilities

• Oversee the transition from traditional truck service models to digital-first solutions that increase efficiency, reduce downtime, and improve service quality.
• Drive the day-to-day advancement of the comprehensive, multi-year digital transformation strategy and roadmap focused on evolving service through leveraging technology to streamline fleet operations, including proactive maintenance, telematics, and mobile service platforms.
• Collaborate with field teams to incorporate voice of team member and customers in the advancement of the transformation roadmap associated products.
• Collaborate and lead communication across the advancement of the roadmap; manage risks, issues, actions, decisions, assumptions, and dependencies across the advancement of the roadmap.
• Work cross-functionally with the operations, IT, procurement, and HR teams to ensure seamless testing and integration of new technologies, digital tools, and processes within the organization.
• Manage relationships with technology vendors, service providers, and equipment manufacturers. Implement new ways of working and modern solutions aligned with company goals.
• Partner with bp Technology to drive excellence in digital product discovery and delivery (including building product management capability into the Truck Services organization), build strong data governance, and support strategic technology vendor relationships.
• Identity and implement best practices and cutting-edge technologies to enhance the efficiency and effectiveness of maintenance programs, ensuring fleet readiness and performance.
• Utilize fleet management data to create actionable insights, track key performance indicators (KPIs), and improve operational outcomes.
• Lead change initiatives, ensuring smooth adoption of digital tools and new maintenance processes across the organization.
• Ensure that all fleet operations comply with industry regulations, safety standards, and company policies.
• “Ensure bp’s safety, risk, and compliance culture and expectations are met. Prioritize safety in all aspects of the role and support the Believe in Zero safety philosophy.”

Qualifications

• Bachelor’s degree in Business, Engineering, or equivalent experience (Master’s Degree preferred).
• 10+ years of experience in truck service management, fleet maintenance, or similar operations.
• Proven track record in leading digital transformation initiatives, including telematics, predictive maintenance, or mobile service solutions.
• In-depth knowledge of fleet operations, vehicle maintenance technologies, and regulatory requirements in the transportation industry.
• Strong leadership, project management, and change management skills.
• Experience with data analytics and using KPIs to measure and improve fleet performance.
• Excellent communication and stakeholder management skills, with the ability to influence at all organizational levels.
• Ability to travel as needed.

With us, you’ll enjoy:

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

Pay Range

A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed.

Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Individuals with a disability may request a reasonable accommodation related to our recruiting process. If you would like to request an accommodation related to the recruitment process, please email us at In your email, please include your first and last name, phone number, the position and location for which you are applying, and details pertaining to the accommodation request.

Working Conditions / Physical Requirements

In this role, the employee is continuously sitting and typing, frequently talking and using eye and hand coordination and may also be required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift and/or move objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Standing, walking, bending over, and repetitive use of legs are done occasionally. All performed with or without a reasonable accommodation.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.