A career as an analyst in the Legal expertise and mortgage disbursement team at National Bank is a job where your ability to work in synergy with several partners is highlighted. With your excellent customer service, your proactivity, and your problem-solving skills, you take charge of legal needs and respond to requests from our internal partners.

Your job:

• Respond adequately to requests from clients and stakeholders involved in files by providing professional and courteous service
• Have the opportunity to learn and develop within a team that values customer satisfaction, performance, collaboration and innovation
• Propose suggestions and optimization ideas for the continuous improvement of our operations
• Perform electronic fund transfers to notaries
• Validate preliminary reports received from notaries. 
• Make mortgage loan disbursements
• Appropriately use the complex equipment and software required for your work

The incumbent must be able to identify the risks inherent in the activities of the mortgage loan financing sector

Your team:

You will join a team of 30 people made up of Technical advisors and Senior clerks who handle legal expertise and mortgage disbursements. You will report directly to the director Marie-Pier Desmarais.

The work schedule is variable from monday to friday between 7:30 a.m. and 6 p.m.

Prerequisites:

• High school diploma
• Experience in customer service
• Knowledge of proactively building relationships and great ability to establish solid customer relationships
• Knowledge of the mortgage product

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!!