Store - LOUISVILLE-HURSTBOURNE, KYnnLooking for an extroverted , kid oriented service team member to host children's birthday parties and adult crafting events. When no events are occurring, there will be other general tasks to complete. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.nnHelp customers shop, locate products, and provide them with solutionsnnProvide a fast and friendly checkout experience; execute cash handling to standardsnnEngage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollmentsnnEducate customers on the Voice of Customer (VOC) surveynnAssist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)nnParticipate in the truck unload, stocking, and planogram (POGs) processesnnResponsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock storennPerform Store In Stock Optimization (SISO) and AD set duties as assignednnSupport shrink and safety programsnnAdhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standardsnnInteract with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team MembersnnCross trained in Custom Framing selling and productionnnOther duties as assignednnPreferred Knowledge/Skills/AbilitiesnnPreferred Type of experience the job requiresnnRetail and/or customer service experience preferrednnPhysical RequirementsnnWork EnvironmentnnAbility to remain standing for long periods of timennAbility to move throughout the storennRegular bending, lifting, carrying, reaching, and stretchingnnLifting heavy boxes and accessing high shelves by ladder or similar equipmentnnIf you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.nnPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsnnApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.nnMichaels requires all team members in this role to be at least sixteen (16) years or older.nnTo review a comprehensive list of benefits, please visit Michaels Benefits ( (MIKBenefits.com)nnCO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI ( . (MIKBenefits.com)nnFor 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.nnMichaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.nnMichaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).nnEEOC Know Your Rights Poster in English ( Know Your Rights Poster in SpanishnnEEOC Poster Optimized for Screen Readers ( FMLA PosternnFederal EPPAC Poster (