As a host at Lucky Star, you will be the first point of contact for our guests, providing a warm welcome and exceptional service. You will manage the flow of guests into the restaurant, ensure smooth seating arrangements, and contribute to an elegant and inviting atmosphere that reflects our upscale dining experience.
Key Responsibilities: Greet guests with a warm and friendly demeanor as they arrive.
- Manage reservations, walk-ins, and waiting lists, ensuring a smooth seating process.
- Provide guests with menus and inform them about daily specials and promotions.
- Escort guests to their tables, ensuring they have everything they need for a pleasant dining experience.
- Maintain an organized entry area, including managing the cleanliness and orderliness of the host stand.
- Communicate effectively with kitchen and wait staff to coordinate seating and guest requests.
- Handle guest inquiries and complaints with a professional attitude, ensuring a satisfactory resolution.
- Assist in maintaining the restaurant’s ambiance by monitoring noise levels and guest interactions.
- Promote specials and events to enhance the guest experience.
- Ensure compliance with health and safety regulations. 
Qualifications:
- Previous experience in a hosting or customer service role in an upscale environment is preferred.
- Excellent interpersonal and communication skills.
- Ability to remain calm and professional under pressure.
- Strong organizational and multitasking abilities.
- Flexible schedule with availability to work evenings, weekends, and holidays.
- A polished and professional appearance that reflects the high standards of our restaurant.
Benefits:
- Competitive salary and tips.
- Opportunities for career advancement. -
Employee discounts on dining.
- A supportive team environment.