Job title: Commercial Lines Account Manager (9592)

Location: Markham, Newmarket, Richmond Hill, Thornhill

Description

Commercial Lines Account Manager – Hybrid Work Arrangements

Our client, a company known for its unwavering integrity, is committed to offering high-quality insurance products tailored to meet the unique needs of their clients. With a team of seasoned service and sales professionals, they partner with stable, reputable insurers to deliver competitive pricing that aligns with their commitment to customer satisfaction. The company prioritizes employee well-being and upholds the highest standards in the industry, fostering an environment where experience is valued and long-term success is built. They are seeking experienced, mature professionals who share these values and are ready to contribute to a trusted, customer-focused team.

Key Accountabilities

• Provide timely professional service at all times when responding to client inquiries
• Service commercial accounts consisting of multiple coverages to include Professional Liability, Construction, Surety, Group Programs, Sports, Entertainment and Commercial Property
• Manage electronic interfacing with various insurers, including applications for new business, endorsements and renewals
• Prepare and deliver insurance certificates
• Prepare proposals, market to insurers, calculate premiums, bind coverage and prepare documentation
• Cross-sell and up-sell commercial insurance, assess risks
• Maintain accurate up to date files
• Monitor insurance claims activity and assist clients as needed
• Ensure adherence to all corporate guidelines and mandates including proper rating/underwriting strategies, coverage and usage of insurance markets
• Participate in various projects as needed

Key Qualifications / Attributes

• A valid RIBO License and Insurance Designation ie CAIB, CRM, CIP
• Min 5+ years experience in commercial lines sales and service
• Experience in a variety of commercial accounts such as Construction, Surety, Sports, Entertainment, Commercial Property and Group Programs
• Excellent interpersonal skills with the ability to adapt calmly under pressure
• Ability to work independently, take initiative and collaborate professionally with cross functional teams
• Always pay impeccable attention to detail, accuracy of documentation and deadlines
• Outstanding communications skills including all newer forms such websites, LinkedIn, blogs, twitter, social media etc.
• Ability to work with and fully utilize the Agency Manager System (TAM), Policy Works and Insurance company portals coupled with Outlook/Microsoft Applications

Interested candidates please forward your resume through email or text 437-227-8719. If you are working with another DGA Consultant, feel free to ask them about this position. Only qualified applicants will be contacted.

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Information

• City: Markham
• Market segment: Insurance
• Job Type: Full-Time
• Education: RIBO
• Expertise: Risk Management , Customer Service - Commercial , Broker-Customer Service , Broker-Commercial , Customer Service - Group , Professional Liability
• Minimum experience required: 7 to 10 Years
• Contact name: Danielle Alexander
• Contact email:
• Contact phone: 416-868-6711