CST Service Coordinators are responsible for coordinating service specialty lines in the OR. These duties are in addition to the roles and responsibilities outlined in the Certified Surgery Tech Perioperative Services job description. This encompasses collaboration with surgeons, staff members, vendors, and other departments for completion of case needs. The coordination of a service specialty line in the OR involves facilitating case flow, maintaining preference cards, ordering supplies, reviewing the schedule, and collaborating with OR Sterile and OR Supply departments to verify availability of all equipment and supplies needed for procedures. The Service Coordinator is a mentor to Perioperative Services staff. The Service Coordinator will have an active role in educating and training staff on equipment, supplies, and processes related to each service specialty line. Service Coordinators will serve as the service line subject matter expert and therefore are instrumental in development of policies for new procedures that are put forth, selection of new equipment, and the creation and implementation of relevant changes to their service line. The Service Coordinator will be responsible for identifying service line issues, and resolving them. The Service Coordinator is the primary surgeon interface for the designated specialty. The Service Coordinator will collaborate with vendors to ensure case needs are met and adhere to the hospital Vendor policy. The Service Coordinator will be expected to serve as a leader within the department and role model in LEAN improvement processes. The Service Coordinator acts as a positive role model, servant leader, team player, supporter, collaborator, and steward for the organization at all times while supporting the mission, vision and values of the organization. Service Coordinators will ensure:
- Clinical excellence
- Personal accountability
- Win-win collaboration
- Strategic vision
- Project ownership & team leadership
- LEAN focused initiatives
- Process & system improvement & efficiency
- Role model for behaviors, attitude, and actions
- Focus on strong positive 'team' centered relationships
- Effective, respectful communications
- Professionalism
- Stewardship
- Organizational 'Always Behaviors' are maintained and supported.
- High School diploma or equivalent is required
- Junior College/Technical School is required
- Bachelor's degree is preferred
- Graduated from approved surgical technician program is required
- NBSTSA certification is required
- AHA CPR/BLS is required
- No Previous Service Coordinator Experience is required
- Up to 1 Year Service Coordinator Experience is preferred
- 1 to 2 Years of Position-Related Experience is required
The
kind of position-related experience includes: Candidate must have 1-2 years of experience as a certified surgery tech. Must have understanding of surgical process flow throughout Perioperative Services. Is knowledgeable of surgical procedures and has the ability to be a resource for other OR employees. Maintains positive and effective communication skills. Must have the skills to multitask, prioritize, and troubleshoot. Must be proficient in the preference card process and responsibilities. Must be proficient in assessing par levels and ordering of supplies for service line