Job Description

Position Overview:
We are seeking a detail-oriented and analytical Business System Analyst (BSA) to bridge the gap between business needs and technical solutions. The BSA will collaborate with stakeholders to gather, document, and analyze requirements, design solutions, and ensure the successful implementation of systems and processes that align with organizational objectives.

Key Responsibilities: Requirements Gathering and Analysis:

• Work with stakeholders to understand business processes, objectives, and challenges.
• Elicit, document, and validate detailed business and system requirements.
• Conduct gap analyses to identify areas for improvement in current systems or processes.

Solution Design:

• Translate business needs into functional and technical specifications.
• Collaborate with technical teams to design and propose innovative system solutions.
• Develop process flow diagrams, use cases, and data models to support solution designs.

Project Support:

• Act as a liaison between business stakeholders, development teams, and third-party vendors.
• Support project management activities, including timeline creation and resource allocation.
• Participate in system testing, user acceptance testing (UAT), and troubleshooting to ensure high-quality deliverables.

Stakeholder Communication:

• Communicate complex technical information in a clear and concise manner to non-technical audiences.
• Prepare and present reports, dashboards, and project updates for stakeholders and leadership.

Continuous Improvement:

• Identify opportunities for process optimization and automation.
• Stay updated on industry trends and emerging technologies to provide innovative solutions.
• Conduct post-implementation reviews to assess project success and gather feedback for future improvements.

Qualifications:

• Education: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
• Experience: 3+ years of experience in business systems analysis or a similar role.
• Skills and Knowledge:
  • Strong understanding of business processes, systems, and technologies.
  • Proficiency in business analysis tools (e.g., Visio, Lucidchart, Jira, Confluence).
  • Experience with data analysis, SQL queries, and reporting tools is a plus.
  • Knowledge of software development lifecycle (SDLC) and methodologies (e.g., Agile, Waterfall).
  • Strong problem-solving, communication, and interpersonal skills

Compensation, Benefits and Duration

Minimum Compensation: USD 50,000
Maximum Compensation: USD 200,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post