At Modifly, you will be part of a culture powered by creatives, media strategists, technologists, and innovators dedicated to transforming brands and enhancing their digital presence. We focus on designing and delivering media products and services that optimize business growth and engagement. Our work aims to redefine the interaction between consumers and brands by creating fluid, seamless, and transparent digital experiences.

Our Client Services team plays a crucial role in establishing and managing the approach and standards for digital media project delivery and governance; ensuring our clients achieve the highest return on investment. They are responsible for overseeing team performance, providing team members with the tools, support, and training necessary to deliver the most innovative and effective media solutions possible.

A Modifly Program Manager takes ownership of all media projects within a program to ensure they are completed on time, within budget, and aligned with set objectives. Confidence and creativity are essential for addressing business needs, managing resources, and resolving any issues that may arise, all while maintaining a focus on delivering exceptional media solutions that drive engagement and growth.

Responsibilities

• Lead the day-to-day management of digital media projects and their successful execution, including analytics, creative development digital marketing campaigns, influencer campaigns, social media initiatives, from initiation through implementation and deployment.
• Ensuring efficient utilization and maximum profitability, all while solving operational challenges as they arise.
• Work as a team with the operational department to consistently streamline and improve agency process.
• Ensure adherence to agency standards with the highest quality deliverables, meeting all project milestones and deadlines.
• Optimize activation and utilization of project management software, ensuring agency operational success.
• Effectively balance resources, budgets, and time constraints to manage risks and pre-empt issues specific to digital media projects.
• Draft contracts and help design innovative delivery teams tailored to meet and exceed digital media campaign objectives.
• Continuously evaluate and improve project delivery practices and methodologies to enhance efficiency and effectiveness.
• Develop and oversee comprehensive project timelines, coordinating activities across agency departments (e.g., creative, media, strategy) and client stakeholder teams.
• Build and maintain strong relationships with external clients and internal team members to ensure seamless project execution and exceed client expectations.
• Foster a collaborative "one team" approach between the client and agency, promoting effective communication and cooperation.
• Clarify strategic requirements, manage client and stakeholder expectations, and communicate roadblocks and resolutions to ensure key project deadlines are met.
• Communicate effectively and succinctly across a wide range of roles and personalities, both within the agency and with external clients, ensuring alignment and understanding.

Requirements

• 8+ years project management and/or program management experience
• Must have direct digital media project management experience
• Strong attention to detail
• Demonstrable ability to operate under tight deadlines
• Ability to work across multiple projects, utilizing and sharing multiple resources
• Ability to manage workload with minimal supervision
• Excellent written and verbal communication skills

Additional Information

• Office space located at 655 W Broadway, San Diego, CA 92101
• Full-time with hybrid in-office/remote schedule
• Full benefits (healthcare kicks in day 1 of employment)

About Modifly:

Who and Where We Are: We are a diverse team of Paid Strategists, Media Buyers, and other DTC collaborators located across the United States, united by our shared goal of surpassing client expectations in paid performance and delivering high-quality results.

What We Do: We leverage the power of modern media to establish connections between brands and consumers, driving revenue and business growth.

How Long We've Been Doing It: Modifly was established in 2017 and continues to adapt our approach to meet evolving trends while also pioneering our own.

How We Do It: Our process begins with attentive listening, learning, and gathering information. We then create a customized plan that includes meaningful content design and skillful distribution management. The result? Data-driven, creative campaigns disseminated through modern media channels, fostering deep consumer relationships while providing measurable insights into your brand's performance.

Why We Do It: Our motivation stems from our passion for innovation. We are catalysts for change, dedicated to helping brands leverage emerging technology and unlock modern solutions.