At FCB, the Client Operations Manager works directly with the Client and Account Management/Project Management teams regarding the financial requirements of a government account. This person manages all aspects of client financial activity, including managing A/R and client billing, reporting revenue, facilitating audits, and completing ad hoc reporting as necessary.
Responsibilities:- Maintain billing and financial management calendar
- Lead the billing, A/R, and job management processes for government account
- Present monthly billing reporting to the client and Account Management
- Verify that all government account invoices include the correct information for billing purposes, including, but not limited to, verification of supporting documentation
- Understand and comply with client contracts as they relate to compensation, billing, financial reporting, and other deliverables
- Partners with Account Management regarding contractual obligations specific to the government account
- Develops/maintains fiscal year budget requirements for government account
- Assist in all month-end client revenue calculations for Agency Reporting
- Submit necessary journal entries to resolve any revenue or balance sheet discrepancies
- Complete monthly & quarterly reporting documentation requirements for FCB Worldwide
- Actively participate in and produce documentation for various audits (SOX and internal audits)
- Perform periodic audits (at least twice per year) of records to ensure Agency compliance with government account contractual requirements
- Produce monthly and ad hoc reports such as accrual reports, invoice registers, client hour reconciliations, T&E reconciliations, timesheet monitoring, and client-specific requests
- Expected to communicate directly with clients as well as other external groups as needed
Requirements:- 5+ years of relevant working experience
- Prior government account experience is a plus!
- Strong experience in MS Excel
- Strong attention to detail and highly organized
- Bachelor's degree and/or relevant experience required
This job description is not an exhaustive list of all functions that an employee may be required to perform, and the employee may be required to perform additional functions, reserving the right to revise the job description at any time.
It is the policy of FCB and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.