Job Description

SalesForce Administrator I

MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world's most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.

Summary

The SalesForce Administrator I (SFA I) will interact with internal business users and Business Process Engineers to understand the business objectives and extract key requirements to assist with building and implementing changes to SalesForce. This role also provides support and maintenance for the users within the system on an ad-hoc basis. This may include the initial analysis and configuration of Salesforce to support new sales programs, and continuous improvement of Salesforce deployments to further improve workflow and sales rep performance. The job also entails working with representatives from the data architecture and business intelligence teams, as well as customer contacts for initial and ongoing data uploads.

Essential Job Functions:

Work with small program launches to implement the standard objectives, likely replicating work done in an existing program
Handle entry level tasks including but is not limited to general data entry, creation of list views and basic formula fields to allow that allow senior resources to focus on complex design/automation
Engage regularly with business process engineers and business analysts in assessing and delivering upon requirements for operations of their Salesforce organizations
Work with larger programs will be assigned as needed
Import/export small data sets (Complete tasks as assigned by team leaders

Required Knowledge, Skills, and Abilities:

Ability to identify, document and communicate standard business processes as they relate to the application
Ability to create and customize fields, page layouts and list views for custom and standard objects
Ability to understand and modify roles, security profiles, permission sets, and object sharing settings
Ability to create and configure basic flows, field updates, tasks and e-mail alerts
Creation of Reports and Dashboards
Ability to import data sets using Data import wizard
Ability to manage and validate data
A strong understanding of database structure and principles of data manipulation
Demonstrated ability to collaborate with various departments to ensure accuracy of data of a broad, enterprise-wide view of the business and appreciation for strategy, processes and capabilities, enabling technologies, and governance
Strong organizational and multi-tasking skills
Strong communication skills (verbal and written) and work ethic with an emphasis on customer service
Demonstrated ability to work independently and handle and prioritize multiple tasks

Job Requirements:

Bachelor's degree preferred in field of Computer Science, Industrial Engineering/Systems Engineering)
1-2 years prior experience with SFDC administration, development and implementation
Salesforce Admin Certification preferred
Preferred experience creating SF Lightning components
Previous re-engineering experience updating an existing Salesforce configuration to provide solutions for reporting, workflows and enhanced functions
Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5th) day

Additional Information

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call [redacted].