Direct Support Manager at Mosaic summary:
The Direct Support Manager coordinates and oversees operations for Residential and Day Services Programs, ensuring the delivery of high-quality support to individuals in need. With a focus on staff scheduling, program implementation, and relationship-building, this leadership role inspires and trains team members while managing various services and tasks. Candidates should possess strong management experience and a passion for serving others, along with a Bachelor's degree in a related field or equivalent experience.
If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.
We’re looking for a Direct Support Manager to join our team!
This position’s primary focus is to coordinate and direct operations of our Residential and/or Day Services Program. This includes scheduling of staff, implementing program plans, and coordinating appointments and activities for the individuals served.
Who will love this job:
- A coach and leader - you inspire solution-oriented thinking to those around you and are always ready to take on new challenges and situations
- A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
- A mediator - you naturally draw people together and are a catalyst for building trusting relationships
- A creative problem-solver- you aren’t afraid to analyze a situation, identify potential problems, and make the necessary adjustments
What YOU’LL Do:
- Intake and referrals for people in service
- Onboarding Independent Contractors
- Supervision of the Independent living program
- Supervision of Intermittent Services
SCHEDULE: 40 hour work week with flexible scheduling - some on-call responsibilities
SALARY; $67,226 annually
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What YOU’LL Need:
- Bachelor’s Degree in a related field can substitute experience.
- Four years of experience in a related field
- Experience in a supervisory or management role required
- Certification in CPR and First Aid, Certified Medication Aide (40hr) will be required
- A passion to serve others
- Strong attention to detail
- A curious, resourceful, and solution-oriented mindset
- Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
What YOU’LL Get:
- Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
- Education Assistance to further your education or develop your career
- Health, Dental, Vision, Prescription options available
- Professional & Personal Development Opportunities
- 403b Retirement Plan
- Paid Time Off that starts accruing your first day
Keywords:
Direct Support Manager, Residential Services, Day Services Program, Staff Coordination, Community Service, Leadership, Social Services, Nonprofit Management, Inclusive Workplace, Problem Solving