abc Restaurants is Actively seeking Hosts!

OVERVIEW

At abc Restaurants (abc Kitchen, abc Cocina, abcV), we are passionately committed to offering the freshest, safest ingredients, presenting a seasonal menu, that is locally focused and globally artistic, and cultivating a healthy relationship on our tables and for the planet. Our atmospheric elements feature environmentally conscious stories, honoring the preservation of the arts and global sustainability. Jean-Georges has made culinary history and developed a reputation as remarkable as his food, by tapping his deep understanding of the restaurant world and pairing it with his forward-thinking vision.

POSITION SUMMARY  

The host   will greet g uests upon arrival, inform guests of   wait time s ,  monitor   the   waiting list, enter  g uest names into the computer system, show  g uests to their table, and bid   farewell as they leave.   The Host will create a warm and welcoming environment   by presenting a positive first impression.   

ESSENTIAL JOB RESPONSIBILITIES

• Deliver a fantastic food and beverage dining experience to all guests  
• Welcome guests by greeting them per the company standards and respond to customer queries by resolving issues in  a timely   and efficient manner to ensure customer satisfaction  
• Escort guests to seats and set them up for a pleasurable dining experience based on the  appropriate floor   plan  
• Promote and  maintain   the highest level of customer service to all guests while staying alert to their needs  
• Provide guests with food and beverage menus while  demonstrating   expert knowledge of all menu items, as well as daily specials  
• Receive and record dining reservations or respond to general inquiries via telephone or online reservation system  
• Confer with dining room staff to ensure guests are receiving prompt and courteous service  
• Provide guests with information about the Seaport, including giving direction  
• Maintain dining ambiance with an enthusiastic and graceful attitude  
• Actively  participate   during lineup  
• Professional demeanor, polished appearance with the ability to exceed guest's expectations  
• Maintain impeccable standards of cleanliness and appearance throughout all areas of the Host booth before, during, and after service  
• Adhere to sanitation, safety, and alcohol beverage control policies  
• Complete all assigned side work relevant to guest interactive service  
• Follow all company policies, procedures, and guidelines  
• Consistently report to scheduled shifts on time and ready to work in proper uniform  
• Operate ethically to protect the assets and image of the company  
• Performs other duties and responsibilities as per business need  

  KNOWLEDGE, EXPERIENCE AND SKILL    

• Minimum of one (1) to two (2) years of restaurant experience; fine dining and high-volume 
• A passion for food,  wine,   and service  
• A strong sense   of urgency  
• Strong organization skills  
• Ability to deliver unsurpassed hospitality and guest experience   
• Strong interpersonal and communication skills?  
• Mastery of tableside etiquette  
• A desire for growth  
• Have long-term goals in the service industry  
• A rigorous attention to detail  
• Ability to take direction and execute  
• High standards   for cleanliness of workspace and service areas  
• Ability to work a flexible schedule including days, nights, weekends, and holidays  
• Professional demeanor, polished appearance with the ability to exceed guest's expectations  

PHYSICAL REQUIREMENTS ?  

• Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.?  
• Must be able to lift and carry up to 50  lbs
• Ability to stand for prolonged periods of time and climb steps regularly.?  
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height  frequently , or otherwise move in a constantly changing environment.  

COMPENSATION  

The base pay range for this position is $16.00 per hour plus tips.  The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, skills, etc.  

Lucy Restaurant LLC is an Equal Opportunity Employer.