The law firm of Gullett Sanford Robinson & Martin PLLC (GSRM Law) seeks a versatile and dedicated Client Services Coordinator to join our team in a service-oriented, on-site role. Desired candidates must be self-motivated, highly organized, and reliable, with superior written, verbal, and interpersonal skills. 

Responsibilities:

• Prepare conference rooms, reception area, and hospitality kitchen at the start of each day
• Clear items, wipe surfaces, turn on and check PCs for updates, ensure wireless hardware is charged, restock pens and waters, contact appropriate resources for assistance with maintenance or technical support
• Maintain all conference rooms and front office common areas throughout the day, ensuring all are ready for use if not occupied
• Answer, screen, and direct calls using multi-line telephone system
• Provide basic information regarding parking, directions, etc. for visitors over the phone and in person
• Promptly greet and direct visitors to conference rooms
• Greet and direct vendors, service technicians, and couriers
• Validate guest parking
• Process payments for visiting clients
• Coordinate copying, scanning, and printing services for guests
• Manage and coordinate conference room calendar throughout the day
• Notify building security of scheduled visitors and track/manage guest security passes
• Plan, prepare, and support firm and client meetings/events in consultation with attorneys, staff, or Office Manager
• Audio Visual requirements
• Video Conferencing needs
• Food and beverage requests
• Place and coordinate catering orders for internal and client meetings/events
• Provide instructions and guidance to staff and attorneys on office procedures and systems as needed
• Utilize firm’s information systems
• Submit maintenance and janitorial requests to property management as needed
• Provide support and back-up coverage for Office Services Coordinator and Office Manager as necessary

Requirements:

• Excellent client service and professionalism
• Working knowledge of various types of technology
• Law firm or hospitality experience desired but not required

About GSRM Law

GSRM Law is a full service law firm with 34 attorneys whose practices emphasize corporate and commercial work for businesses and individuals nationwide. The firm's work includes insolvency, corporate transactions, commercial real estate and lending transactions, litigation in all trial and appellate courts, mediation, family law, alcoholic beverage law, healthcare, employment, business succession planning, tax, and estate planning. Visit GSRM.com for additional information.

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