Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission has remained the same - to create discount health programs that are marketable to the employer, profitable to the provider and economical for the member. In response to a growing demand for our products and services in recent years, our growth means that we continuously strive to recruit innovators to join our fast-paced, forward-thinking team. This role is located within our corporate headquarters on 7400 Gaylord Parkway, Frisco, TX. The employee selected for this role will work onsite three day per week and twice per week from home.Position SummaryThe Account Management Specialist is responsible for ensuring client satisfaction and retention; recognizing gaps in product knowledge and facilitating education; ensuring knowledge of client issues and goals.Duties and Responsibilities:Account growth and maintenanceDevelop and maintain assigned accountsIdentify, assist, and resolve client inquiriesProduct trainer (on-site and off-site)Provide product information and pricing upon customer requestDevelop strong business relationships with clients, including client entertainingWork closely with other Careington departments to ensure continuity of service on client accounts.Provide sales supportRespond promptly to all client inquiriesMaintain detailed file notes and reporting functions to clientsAppointment setting and following up on assigned accountsKnowledge, Skills & Abilities:Account Management experience and/or sales background is needed for this role.Professional, highly motivated self-starter with a keen sense of urgencyStrong organizational and time management skillsExcellent interpersonal communication skills, both orally and in writingCapable of communicating effectively with a variety of personality stylesMust be able to manage multiple key clientsProblem resolution skillsDesire and ability to travelEducation, Experience & Software:Bachelor's degree preferredAbove average computer knowledge and experience with MS Applications - Excel, Word, PowerPoint, and Outlook Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)