Customer Service Representative II

job
  • HonorVet Technologies
Job Summary
Location
Ashburn ,VA 22011
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
11 Jan 2025
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Job Description

•Enter and check orders. Handle customer phone calls and emails. Handle quotes and issues and update RMA's. Post sales and quotes follow up. Run reports as assigned. •Manage accounts and relationships within a territory with designated Regional Manager to increase sales growth and revenue. Engage daily with Regional Manager to prioritize and plan work flow, tasks and activities. •Update relevant customer, account and opportunity information through various databases. Perform customer needs analysis and recommends options based on those needs. •Support ISO quality system, quality policy and continuous improvement efforts. Understand competitive landscape and accurately communicates company differentiators and value. •Responsible for helping train new employees as assigned by supervisor. Responsible for contributing to a positive and productive work environment. •Other Duties as assigned
•1-3 years of experience •Minimum of 1 year sales experience preferred•Excellent communication skills, both written and verbal •Excellent customer service skills •Excellent organizational, analytical and interpersonal skills •Detail-oriented •Ability to work and multi-task in a fast paced environment •Previous customer service or technical experience preferred.