IDR is seeking a Digital Employee Experience (DEX) Specialist to join one of our top clients in Houston . This role is perfect for a tech-savvy professional with a strong background in Nexthink and a passion for enhancing the digital employee experience. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Digital Employee Experience (DEX) Specialist:

- Leverage Nexthink to monitor and analyze digital employee experience metrics

- Develop and execute NQL queries to gather, interpret, and report on data

- Create and manage dashboards to visualize and track key performance indicators (KPIs)

- Implement remote actions and manage alerts/diagnostics to proactively address potential issues

- Support and manage PC infrastructure, including Active Directory and network components

Required Skills for Digital Employee Experience (DEX) Specialist:

- Proven experience with Nexthink, including: NQL queries, dashboards, remote actions, alerts, and diagnostics

- Query optimization and database logic

- Proficiency in Nexthink integrations with tools like Splunk

- Intermediate to advanced PowerShell scripting capabilities

- Knowledge of PC infrastructure, Active Directory, and network systems

What’s in it for you?

- Competitive compensation package

- Full Benefits; Medical, Vision, Dental, and more!

- Opportunity to get in with an industry leading organization

- Close-knit and team-oriented culture

Why IDR?

- 25+ Years of Proven Industry Experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row