Hybrid in Richmond, VA
The ideal candidate has expertise in business data analysis, excels at communicating technical information to non-technical audiences, and ability to leverage tools like SQL, Power BI, and Tableau.
Essential Duties and Responsibilities:
·Work effectively with business process owners and data owners to ensure data related business objectives are understood and documented.
·Gather, evaluate and document requirements related to data for new systems or enhancements based on business user input, technical requirements and constraints.
·Manage multiple projects, timelines, and priorities.
·Support individual team members in the data office as well as various business units by designing customizable tabular or visual reports with available tools.
Data Analysis
·Develop innovative data strategies for meeting business requirements, including leveraging the capabilities of existing technology tools or acquiring/developing new technology tools.
·Design data-focused automated and manual solutions to solve business problems and achieve business objectives.
·Structure large data sets to find usable information.
·Collaborate with various business and technology teams to collect and analyze data.
·Create reports and visualizations for internal teams and stakeholders.
·Create presentations and reports based on recommendations and findings.
·Prepare reports, flowcharts, diagrams, detailed documentation and other written materials.
·Present findings through various written and verbal communication channels with key users and agency executives.
Data Office Support
·Serve as subject matter expert on Data Analytics.
·Act as a liaison between the business teams and IT teams for data related initiatives.
·Manage risk and provide timely status reports and project updates to stakeholders.
Provide cross-team support when needed to achieve technical goals, knowledge sharing,
·Agency Performance Outcomes (APOs) and operational measures (OMs).
·Participate in software/hardware security reviews and implements best practices for the Data Office.
·Establish KPIs in coordination with business units to measure the effectiveness of business decisions.
·Perform special projects as assigned.
·Other duties may be assigned.
Required Skills and Experience
·Five years' experience working in data analysis, business analysis, data science, data warehousing in Pensions Benefit management, or related industry
·Experience working in an Agile development environment.
·Ability to work independently and as part of a team that includes business and technical stakeholders.
·Excellent problem-solving and analytical skills.
·Strong communication and interpersonal skills.
Desired Skills
·Three or more years' experience designing dashboards and reports using BI tools such as, Power BI and/or Tableau.
·Strong SQL skills for querying and analyzing data.
·Knowledge in Excel, DAX, Python.
·Software development background.