Role -Network Engineer

Location-Princeton NJ-Hybrid -3 days onsite

JD : --

•Plan, direct, maintain, and coordinate network installation, maintenance, and operations.

•Driving Major Incidents and Problem Management. Change management, Prepare and review of RCA for all MI as required by account SOW

•Excellent understanding of Network infrastructure and good understanding of networking concepts for Data and Security.

•Hands on experience on Network devices – router, switches, Firewall, Load balancer etc...

•Prepare, review, approve and present network changes and manage till execution post essential approvals.

•Understanding of Billing and DNO submissions on monthly basis.

•Preparing and presenting of Weekly/Monthly reports to internal and external stake holders.

•Good Experience on Incident &Change Management; provided optimal solution to the customer in given time frame; spearheaded Problem Management function ensuring less number of repeated errors /incidents occur

•Ensure maintenance of effective 24-7 plant operations with rotating on-call schedule, escalation paths, and emergency response plans

•Adhering to monthly KPI targets and managing Technical Penalty SLA misses.

•Making sure team updating ticket on time and providing RCA on time

•Good Team Handling Skills

•Prioritize and schedule calls with technical team members to investigate the actual cause of the issue

KEY SKILLS AND COMPETENCIES

• 12 + years exp in Network Routing/Switching and Security management .

• Certifications on R&S, Security, ITIL

• Experience on Operations, Change management, Problem management, Incident Management

• Experience in team management

• Good written & verbal communication skills