No H1B and/or C2C please!!
One of our leading Pharmaceutical client is looking for a Scientific Application Support Specialist (Pharma/Biotech/CRO) , who will support provides technical expertise, user support, and troubleshooting for applications used in scientific research and development. The applications are both biology and chemistry focused. This role bridges the gap between researchers and IT teams, ensuring software tools meet the needs of scientific workflows and analysis..
Job Title: Scientific Application Support Specialist (Pharma/Biotech/CRO)
W2 Contract & Hybrid role (2 day onsite)
Work Location: Cambridge, MA
Required Education & Experience:-
- Bachelor’s or Master’s degree in a scientific field, computer science, or a related discipline
- Proficiency in operating systems (e.g., Linux, Windows, macOS) and scripting languages (e.g., Python, R, Bash)
- Familiarity with scientific software packages, databases, and data analysis tools. (Ex. Pipeline Pilot, E-Lab Notebook, Spotfire, LIMS)
Job Description:-
- Provide first-line and advanced support for scientific applications, addressing user issues and inquiries.
- Troubleshoot application performance, functionality, and integration problems.
- Work with Discovery R&D IT to manage scientific applications tickets and requests
- Install, configure, and maintain software applications tailored to scientific research.
- Manage updates, patches, and compatibility checks for scientific tools and databases.
- Create and maintain technical documentation, FAQs, user training guides.
- Monitor application performance, ensuring reliability and efficiency in research workflows.
- Act as a liaison between scientists, developers, and IT teams to enhance application functionality.
- Collaborate with vendors and internal teams to resolve complex technical issues.
- Work with business analysts for new application requests and enhanced capabilities for existing scientific applications.
If you are a right fit as per the skills requirements and this job excites you then please apply quick!!