We are currently collaborating with a prestigious asset management firm in search of a Salesforce Administrator. In this role, you will be responsible for delivering enterprise infrastructure, applications, and related end-user technology services across all business groups, serving approximately 5,000 users.

Responsibilities:

Technical:

• Possess experience in implementing Salesforce for Wealth Sales teams.
• Maintain strong, trusted relationships with stakeholders and technical professionals throughout the organization.
• Collaborate with business teams to research the capabilities of existing or potential technologies.
• Work closely with the technology team to troubleshoot production issues.
• Understand and manage the configuration of the Salesforce instance, providing technical and functional support to all organizational levels.
• Take ownership of assignments, ensuring proper support for tickets, enhancement requests, and project work.
• Continuously seek to improve technical skills through independent research and professional development.
• Analyze, design, build, test, and document Salesforce objects while adhering to departmental standards.
• Evaluate business requirements to maximize the effectiveness of system capabilities.
• Contribute to and ensure the effective design of all major modifications.
• Design flexible, scalable solutions based on business requirements.
• Translate business requirements into detailed technical designs.
• Troubleshoot issues using various debug methods.
• Demonstrate advanced knowledge of Salesforce application functionality and self-educate on new features.
• Create complex ad hoc queries for data analysis, troubleshooting, or data conversion purposes.
• Collect, organize, and analyze data; summarize findings, and provide conclusions and recommendations.
• Master new technologies as required by specific assignments.

Communication:

• Exhibit excellent communication and interpersonal skills to engage with both technical and non-technical stakeholders, conveying complex concepts in a clear and concise manner.
• Develop and maintain comprehensive system documentation to facilitate knowledge sharing within the Technology Team.
• Establish and maintain effective working relationships with business units, demonstrating a sense of urgency in responding to their needs.

Functional/Core:

• Ability to work independently with minimal supervision.
• Expand knowledge of the company’s operations and functional areas, particularly in relation to assigned projects and responsibilities.
• Contribute to the development of strategies and solutions for business challenges.
• Consistently demonstrate and promote the company’s core values.
• Participate actively in discussions, fostering an environment that encourages input, feedback, and constructive challenges to decisions.
• Provide technical expertise to support team tasks.

Qualifications & Requirements:

• A minimum of 5 years of experience with the following:
• Salesforce toolkit and Force.com platform technologies within Sales Cloud: custom objects, controllers & triggers, Apex classes/test classes, Process Builder, Workflows, Visualforce, SOQL, SOAP/REST-based web services.
• Web services API integrations.
• Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings, and develop conclusions and recommendations.
• Proficiency in using SOQL query tools for data research.
• A self-starter with the ability to take initiative and proactively address tasks.
• Ability to prioritize and manage a high volume of tasks.
• Strong communication skills, with the ability to engage with individuals at all levels of the organization, including management and end-users.
• Excellent presentation skills.
• Deep knowledge of DST/Transfer Agency and data transformation/reconciliation processes.

Preferred Qualifications:

• Salesforce.com Platform Developer Certification.
• Salesforce.com Administrator Certification.
• Experience with Agile software development methodology.
• Familiarity with Lightning Web Components.
• Expertise in Salesforce Flow.
• Knowledge of Workato, FISDX, Intralinks, Loopio, Seismic, and Jira.
• Experience with C# development.
• Experience creating Azure applications.
• Experience developing web-based technologies such as JavaScript, JQuery, dynamic HTML, and XML.
• A degree or diploma in Computer Science or a related field, or equivalent experience.