This position is responsible for making sure that engineering and manufacturing processes are

performed correctly using the right tools, materials and processes. This includes ensuring that

employees are trained to the right quality standard and that all safety requirements are met throughout the production process and facilities.

This is a ‘hands-on’ position that requires solid understanding of manufacturing process, and excellent communication and interpersonal skills when working with production assemblers, soldering specialists, and test technicians.

Primary Job Responsibilities:

• Monitor and maintain quality processes to assure continual 100% customer satisfaction

• Inspect and test various parts of manufacturing including products, components, processes, and

comparing against predefined standards

• Provide quality tools, methods, and data to assure ongoing defect-free quality both internally

and at the supplier level

• Analyze problems reported and develop improvements to overcome them

• RMA Analysis and NCR resolution internal and external

• Statistical analysis of manufacturing data and creation of reports for senior staff members based

on quality documentation

• Maintain and improve the processes for Quality Management (QMS), Environmental

Management (EMS), Telecom Quality Management System (TL9000) and Occupational Health &

Safety (OSHA) which includes process auditing, OFI’s implementation, Quality Systems Review

and documentation writing or editing

• Serve as manufacturing focal point for intelligent analysis of quality issues, determining true

root cause and permanent corrective and preventive actions

• Partner with Supply Chain Management to develop high level suppliers of COTS or custom

materials

• Inspect incoming components, raw materials, fabricated parts, and in-process assemblies and

subassemblies products as required

Qualifications

• B.S. degree required in mechanical, electrical, industrial, or manufacturing engineering.

Master’s degree in quality assurance a plus

• 5 - 10 years’ experience in technical field with significant hands-on quality and

manufacturing experience

• Effective quality analysis, data analysis, problem solving and strategic thinking ability

• Expert knowledge and application of DFx, FMEA and other quality tools

• Ability to effectively collaborate across functions within the company

• Effective project management skills that facilitate planning complex projects and timely

completion of project deliverables

• Six-sigma, CQE, CQM, CRE, Lean or other certifications desirable

• Ability to use MS Office and statistical packages preferred

• High attention to detail and logical problem-solving skills

• Ability to read component and assembly drawings