Responsibilities

• Accurately receive, inspect, process, store and ship a variety of service parts
• Inspect freight for accuracy and damage and verify receiving tickets against part numbers to ensure accuracy and report damages, shortage, discrepancies and out of line conditions
• Prepare customer orders for shipment and transport orders to shipping docks or other areas as directed and follows all international packaging requirements and regulations
• Perform cycle count and report the count and out of line conditions to the warehouse lead
• Maintain neat, clean, orderly, safe and secure work and storage areas and charge forklift, stock chaser and batteries as needed
• Perform preventative maintenance on warehouse equipment daily and general housekeeping in assigned areas as assigned
• Performs all functions necessary to track various aspects of goods using SAP program
• Reports defective materials or questionable conditions to the warehouse lead
• Collect the correct orders from the warehouse and verify the contents against shipping papers and load the parts onto the delivery vehicle in a safe manner and unload them at the destination and retrieve any onsite parts returns and report them to the warehouse lead
• Find the most efficient route to deliver the parts to the destination by the agreed-upon date and time and keep a log of deliveries, fuel costs, and mileage
• Present delivery bill and receipts and get them signed for goods delivered
• Focus on safety while driving and delivering the parts and keep parts department up to date on delivery schedule and obey all traffic laws and established traffic procedures
• Interact with customers and co-workers in a professional and respectful manner
• Maintain cleanliness and operability of delivery trucks
• Other duties as assigned

Requirements

• Minimum 3 years’ experience in a similar role.
• Experience with automotive or bus parts and overall automotive vehicle knowledge.
• Excellent administrative, customer service, organizational and communication skills including verbal, written, listening and presentation skills.
• Excellent customer service skills with ability to track task progress and conflict resolving.
• Valid Driver’s License with Clean Driving record.
• Ability to drive vehicles with a standard (manual) and automatic transmission.
• Safe and proper loading and unloading utilizing a forklift and proper physical lifting techniques and use of warehouse equipment
• Ability to occasionally lift or move 100 pounds from floor to waist with assistance.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Proficient computer skills and ability to use a smart phone or hand-held device.