Reports to:          Director of Safety & Compliance

Company Name: CalArk International, Inc. (CAI)

Location:               Little Rock, AR

Department:        Safety - Claims

Job Type:               Full-Time/Salary (Exempt)

Salary Range:     $60,000 - $65,000/year (Based on experience)

Position Hours:    Monday – Friday, 8:00 AM – 5:00 PM, as well as on-call duties at all times.

Job Overview:

The Safety Claims Manager position is a full-time position with typical hours on Monday – Friday from 8:00 A.M. – 5:00 P.M., as well as on-call duties at all times.

This is a 100% in-person position based in Little Rock, AR.

Essential Functions:

• Complies with all procedures outlined in CalArk’s Policy Manuals, Department Standard Operating Procedures, FMCSA Regulations, DOT, and OSHA requirements.

·        Manages accident and cargo claims, in addition to workers’ compensation claims.

·        Completes incident, accident, and cargo intake documentation in a timely fashion.

·        Assists in incident, accident and cargo claim event investigations as needed.

·        Assists with fielding Safety Group in-bound phone calls. Examples may include but are not limited to the following:

o  Cargo concerns

o  Motoring public concerns

o  Vendor concerns

o  DOT Hours of Service concerns

o  DOT physicals

o  Drug screen concerns

·        Monitors all claims and coordinates with the employees, managers, insurance representatives, HR, and attorneys involved with a case. 

·        Communicates necessary information to involved parties (including HR), including notifications of hearings, outcomes, return to work, restrictions, etc.

·        Performs periodic reviews of overall cases to identify trends. 

·        May coordinate or assist with safety programs focused on injury prevention or facilitate accommodations for workers. 

·        Takes steps to ensure workplace conditions comply with applicable local, state, and federal regulations.

·        Manages the intake and processing of insurance claims for cargo and property loss based on coverage and verifiable damage.

·        Attends to tasks assigned by the Director of Safety & Compliance.

·        This position is designated as “safety sensitive” under Arkansas Act 593 of 2017, an amendment to the Arkansas Medical Marijuana Amendment of 2016, meaning that a person performing this position under the influence of marijuana may constitute a threat to health or safety.

Requirements:

·        Working safely is a top Company business objective. Each employee must comply with the safety policies and rules established by the Company or by federal, state, and local occupational health and safety laws.

·        Regular and reliable physical attendance.

·        Proficiently able to exchange information both verbally and in writing.

·        Refrains from gossiping or other unprofessional conduct.

·        Excellent attention to detail.

·        Complete daily tasks and projects unassisted or with minimal supervision.

·        Works in accordance with Federal, State, and Local requirements.

·        Constantly works vigilantly and safely.

·        Effectively operates standard office equipment, e.g., computer (software programs and email), telephone systems, calculators, and copiers.

·        Proficiently utilizes computer skills with Microsoft Office, Word, and Excel.

·        Must be able quickly learn and comprehend new software that may be used daily.

• Possesses the ability to communicate and maintain effective working relationships with all levels of the organization, as well as external vendors, customers, and other business contacts.
• Ability to read materials and identify relevant details, judge accuracy, and appropriateness.
• Demonstrates and promotes a spirit of cooperation and teamwork throughout the company.
• Continually looks for ways to improve company processes.
• Effectively assists and serves other CalArk associates.
• Continually strives to improve personal performance.
• Takes an active role in seeking training or other opportunities for growth and development.
• Maintains and protects confidential personnel and/or corporate information.
• Possesses excellent problem-solving skills; ability to easily analyze, observe, and prioritize.
• Ability to seamlessly switch between multiple tasks in a high-volume, fast-paced environment.
• Ability to regularly lift up to 50 pounds. Ability to maneuver pallets/packages over 50 pounds with proper equipment.

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Some college education preferred but not required.
• Must possess excellent written and verbal communication skills.
• Supervisory experience is required.
• 5 years of experience related to claims and safety.
• Ability to learn and utilize online services to obtain information.
• Must be able to work in a fast-paced environment and possess excellent time management skills.
• Must be legally authorized to work in the United States.
• Must be able to pass a background check.

Benefits:

·        Competitive pay.

·        CalArk pays a portion of employees’ health insurance.

·        CalArk offers additional Voluntary Benefits including dental, vision, short-term disability, critical illness, cancer, accident, and life insurance.

·        Six (6) paid holidays per year.

·        Accrued PTO (Paid Time Off) after the first full month of employment.

• 401(k) retirement plan with a CalArk match.
• Employee Assistance Program (EAP).

The information contained in this Job Description is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. The duties and responsibilities in this Job Description may be subject to change at any time due to reasonable accommodation or other reasons.

CalArk is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, genetic information, or any other characteristic or factor protected by applicable law.