Bishop and Company is searching for a Front of House Manager/Assistant Manager to support the Restaurant Manager in overseeing daily operations, ensuring high standards of service and quality, and managing staff in a busy sushi restaurant. This role involves supervising employees, handling customer inquiries and complaints, and assisting with administrative tasks to ensure a smooth and efficient restaurant operation.

Job Responsibilities:

• Oversee front-of-house activities and overall sales, including cash management, staff scheduling, inventory management, and adherence to health and safety regulations.
• Assist the restaurant manager in managing daily restaurant operations to ensure smooth service and high customer satisfaction.
• Ensure the restaurant maintains high standards of cleanliness and organization.
• Assist in hiring, training, and supervising front house staff, including servers, cashier, and other team members.
• Provide guidance and support to staff, ensuring they adhere to company policies and procedures.
• Conduct performance evaluations and address employee issues or conflicts.
• Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
• Ensure that customers receive exceptional service and address any issues promptly to maintain high satisfaction levels.
• Assist in managing restaurant finances, including budgeting, cost control, and cash handling.
• Maintain accurate records of sales, inventory, and employee hours.
• Help with ordering supplies and managing vendor relationships.
• Monitor food quality and presentation to ensure it meets restaurant standards.
• Ensure that all health and safety regulations are followed in food preparation and handling.
• Assist in implementing marketing strategies and promotions to attract customers and increase sales.
• Collaborate on special events or seasonal menus to enhance the restaurant’s appeal.
• Other signed responsibilities.

Requirements:

• High school diploma or equivalent required; Associate's or Bachelor’s degree in Hospitality Management or a related field preferred.
• 5+ experience in a supervisory or managerial role within a restaurant or food service environment in Hawaii is highly desirable. Experience in a sushi or Japanese restaurant is a plus.
• Strong leadership and team management skills, and familiar with Hawaii hourly employee basic compliance is a must.
• Excellent customer service and communication skills.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficient in restaurant management skills and basic accounting practices.
• Knowledge of food safety regulations and best practices.
• Detail-oriented with strong organizational and multitasking abilities.
• Positive attitude and ability to work collaboratively with a diverse team.
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed.

Certificates & Licenses:

• Hawaii State Driver’s License
• Hawaii Food handler Certificate

Language Ability:

• Japanese bilingual skill will be plus

***Salary range is $55 – 63k annually***

Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed.

Please forward resumes to:

Bishop & Company

Phone: 808-839-2200

Website:

Equal Opportunity Employer – Disability and Veteran