JOB SUMMARY

Responsible for the analytical and project management support of the Strategy and Optimization Department of Vessel Operations, consisting of the Project Management, Business Analytics & Continuous Improvement, Data Science and Digitalization teams of the group. Role is a partner to the Vessel Operations responsible for ensuring support for all relevant operational areas, dry-docks, in-service projects, and strategic initiatives.

DUTIES & RESPONSIBILITIES

• Assist in executing the strategy for Vessel Operations and contribute to the development of annual strategy, create and lead Continuous Improvement Initiatives.
• Drive the strategic, analytic and operational support of the vessel operations and Brand Operations.
• Analyze project and business data to identify opportunities for process optimization, cost reduction, and performance improvement. Communicate these findings and other best practices to the fleet and Vessel Operations teams.
• Collaborate with the teams and develop strategy to bring Operations Project Management practices to PMI standards.
• Support risk management across the portfolio, working with stakeholders and ship leadership to ensure effective mitigation strategies.
• Aggregate feedback and lessons learned from the fleet for continuous improvement and sharing of ideas and experiences.
• Participate in the study of operational needs and current operational performance both ship and ashore to determine optimal working procedures and systems, and to identify areas for improvement and efficiency on assigned projects or of selected resources.
• Responsible for the analytical support of Fleetwide Projects and the Capital Budget. Assist with the end-to-end management of the Capital Processes.
• Facilitate communication between internal and external stakeholders. Coordinate communication, project execution, performance management and ensure cohesion with international NCLH resources in the UK and shipyards.
• Remain current with industry trends, especially as related to contemporary management techniques.
• Strategize with the finance team on economic feasibility analysis for project options, alternatives and life cycle costs.
• Performs other job-related functions as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Master's Degree with a concentration in Marine Engineering, Mechanical Engineering, Electrical Engineering OR in Business, Finance, Project Management

COMPETENCIES/SKILLS

• Exceptional written and verbal communication skills, with the ability to engage across all organizational levels.
• Strong interpersonal and relationship-building abilities with both internal and external stakeholders.
• Highly customer-service oriented, ensuring responsiveness to operational needs.
• Advanced decision-making skills, balancing costs and benefits to achieve optimal outcomes.
• Creative and strategic thinker with exceptional attention to detail.
• Proficient in MS Word, Excel, PowerPoint, Tableau, Visio, and Project; experience with data-science tools is a plus.
• Skilled in financial modeling, budget management, and CAR processes, including approval, reconciliation, and reporting.
• Familiarity with engineering concepts, design theories, technical drawings, and dry dock planning.
• Knowledge of hospitality industry trends, international markets, and economic factors.
• Understanding of accounting principles related to expense and capital activities.
• Excellent organizational and presentation skills.
• Ability to analyze complex reports, legal documents, and government regulations.
• Travel required to ships, shipyards, or vendor facilities (up to 30%).

EXPERIENCE

• Minimum 2 years' experience in Business Analyst role.

CERTIFICATIONS/LICENSES

• PMP preferred and Six Sigma