Hello,
Hope you are doing great.
Please let me know if you are interesting for below position.
Position - System Support Engineer
Location - Newark, CA (onsite)
Duration - Fulltime Position
Description
someone with a least 5 years of technical experience, who has a good understanding of the following.
Mac OS Windows Linux
Good customer service skills Good communication skills
Must able to establish a trusting relationship with the users
Be able to provide remote support to users Review troubleshooting /aged ticket reports and prioritize tickets for follow up.
L2/L3 Support (L2 Support - End user computing)(Day-1 onsite)
Major Skills -
- Mac OS
- Windows
- Linux
- Good customer service skills
- Good communication skills
- Must be able to establish a trusting relationship with the users
- Be able to provide remote support to users.
- Review troubleshooting /aged ticket reports and prioritize tickets for follow-up.
- End user Support
Thanks & Regard Roshan Singh 972 430 7053 Ext- 336 Mob - 209 448 4677 Saxon Global