ChangeMakers USA is looking for a passionate, enthusiastic new team member to jumpstart their career in Reputation Risk Management and Data Intelligence. Based in Washington, D.C., you'll enjoy a hybrid schedule with both in-office and remote days each week, all while working under the tutelage of the brightest minds in the field.
As the world looks to companies to take a stand on myriad social issues, the risk they face in doing so is greater than ever in our polarized world. The advent of social media and its power in circulating and amplifying extreme views can turn what feels like a minor comment into a firestorm of criticism toward a company, culture, or brand. Every day, ChangeMakers USA anticipates, navigates and creates changes in high-stakes environments.
Responsibilities

• Insightful client reporting that relays online activity within our Data Intelligence practice
• Reputation management (with a focus on crisis communications and risk) work, both proactive- and reactively
• Assistance with ad-hoc asks, whether from clients or internally - occasionally including support on nights or weekends
• Support with new business efforts with Data Intelligence research
• Communication with a diverse set of stakeholders, both internal and external
• Coordinate with client-facing teams to track and troubleshoot needs as they arise.
• Other duties as assigned.

Qualifications:

• A Bachelor's degree from an accredited four-year university or college
• Extracting insights from media monitoring and/or reporting
• A genuine commitment to learning, personal growth, and professional development
• A hard-working, entrepreneurial spirit with a desire to grow, learn and work - including on clients' crisis needs at potentially odd hours
• Excellent communication skills, both verbal and written
• Ability to think on your feet and take appropriate action
• Problem-solving skills. You develop, own, and improve process

Competencies

• Strong organizational skills, with thorough attention to detail and ability to multi-task several time-sensitive tasks.
• Self-motivated, proactive, and solution-focused, with an aptitude for spotting potential challenges on the horizon and proposing actionable solutions.
• Excellent problem solving, writing and critical thinking skills; creative, resilient, and adaptable to changing priorities.
• Capable of managing deadlines and executing projects in a fast-paced environment with high performance standards.
• Can work both independently and as part of a team with minimal supervision.

We are ChangeMakers:
A bold new brand that formed when Believeco:Partners' reputation advisory Argyle, social impact advisory Castlemain and marketing advisory Believeco united as one business and one team to create a reputation, social impact, and marketing firm.
ChangeMakers is a 400+ person independent reputation management, social impact and marketing firm with offices throughout Canada and in the US. Our decades of experience in reputation, social impact and marketing have equipped us with a deep comprehension of diverse audiences, enabling us to craft solutions that address multiple needs simultaneously. This allows us to have multiple perspectives on the challenges and opportunities presented by our clients and partners.
An equitable employer:
ChangeMakers is committed to advancing equity, diversity, and inclusion in all its forms, a commitment that enriches our company culture, the ideas that we generate, and the quality of service that we provide our clients. We encourage applications from Indigenous communities, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and people from other historically marginalized communities.
ChangeMakers is committed to providing employment accommodation under the Human Rights Code and the Accessibility Disabilities Act provincially by providing employment accommodations. If you are a job applicant with a disability, ChangeMakers will make every effort to accommodate you throughout the recruitment process. Please inform us if you require any accommodation, and we will work with you to meet your needs.
At ChangeMakers we recognize that the best candidate may not meet all the criteria listed above. We encourage all those interested and with relevant experience to apply even if you don't match the job posting perfectly. We welcome creative, out-of-the-box thinking, and lived-experience and we strive to provide an environment for best-in-class innovation that quickly and fulsomely meets our clients' needs.