Job Details

Recognized as one of the world’s finest Greek restaurants, Estiatorio MILOS has maintained a longstanding history of excellence since our Montreal inception over 40 years ago. With restaurants internationally positioned in Montreal, Toronto, New York, Athens, Las Vegas, Miami, Dubai, Singapore, London and Los Cabos. 

We are currently seeking full time Sommeliers   to join our team!

Position Summary:

The Sommelier is responsible for the management of the wine and beverage program.  The sommelier will partner with the Restaurant Director and support operational activities and ensure high quality of service. 

 Key Responsibilities and duties

• Manage and oversee all aspects of the restaurant wine and beverage program, inclusive of ordering, inventory, organization and cost management;
• Develop and execute wine and beverage training programs for all employees to improve their knowledge of wine tasting and wine service;
• Support the management team with ensuring a state-of-the-art service delivery;
• Assist with daily operational duties, inclusive of reporting and opening/closing procedures;
• Coordinate restaurant front of house actions, being responsible for a smooth and effective collaboration across staff and exceeding guests’ expectations;
• Lead by example to promote a positive and professional team environment that fosters trust, integrity and superior performance standards;
• Provide coaching, feedback, and guidance to service team members to ensure ongoing development, engagement and motivation
• Ensure all team members adhere to company policies and procedures
• Greet and welcome guests in a professional manner and positive attitude
• Manage eventual clients’ complaints exceeding their expectations
• Oversee and proactively deal with guest requests and complaints;
• Maintain a clean work environment.

Job Requirements

• 2+ years of experience in the hospitality industry in a sommelier role.
• Previous experience in fine dining preferred
• Proven knowledge of food and beverage pairings;
• Solid understanding of pricing, budgets and cost management;
• Excellent command of English, both written and spoken. Second language preferred.
• Knowledge and proficiency in Microsoft Office Suite;
• Professional grooming and appearance;
• Excellent interpersonal, organizational, people-management skills;
• Ability to work a flexible schedule based on business needs which includes evenings, weekends and holidays;

The statements in this job description are intended to describe the essential nature and level of work being performed.  They are not intended to be ALL responsibilities or qualifications of the job.

estiatorio Milos is an EEO Employer

Compensation Details

Compensation: Hourly plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off

Wine Knowledge

Wine and Beverage Management

Wine Service

Ordering and inventory

Wine Tasting

Training program development

Operational Management

Reporting

Customer Service

Team Leadership

COACHING AND FEEDBACK

Complaint Management

Cleanliness maintenance

Food and Beverage Pairings

Microsoft Office Proficiency

Interpersonal Skills

Organizational Skills

People Management