LHH Recruitment Solutions is seeking a Client Relations Specialist in Los Angeles, CA!

Responsibilities:

• Responsible for intake of potential clients:
• Answer, direct and screen incoming potential client calls
• Consistently monitor and respond to online inquiries
• Assess and qualify leads
• Input tracking of leads into CRM system
• Assist attorneys in collecting appropriate documentation to qualify leads
• Schedule calls with qualified leads and supervising attorneys
• Perform follow up communications with qualified leads
• Run conflict checks for potential clients through CRM system and firm’s other databases
• Help develop and maintain Dynamics and process documentation
• Assist with tasks and projects in Marketing & Business Development, as assigned

Qualifications:

• Must have a professional, pleasant and outgoing personality and demeanor
• Ability to maintain professional phone etiquette
• Ability to multi-task in a fast-paced environment
• Strong interpersonal and written communication skills
• Must possess extreme attention to detail and strong organizational skills
• Ability to work independently and as a member of a team
• Ability to multitask and meet deadlines in a fast-paced office environment
• Extremely technologically savvy and able to pick up and utilize new software
• Familiarity with Windows, Microsoft and Adobe Acrobat
• Bachelor’s degree preferred
• Experience performing intake at a law firm strongly preferred
• Spanish speaking a plus
• Experience with Microsoft Dynamics a plus

Salary:

$24.04-$31.25 per hour