Client Services Consultant

job
  • Cypress HCM
Job Summary
Location
Pleasanton ,CA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Feb 2025
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Job Description

Program Coordinator / Specialist


This program coordinator/specialist roles will be focused on end to end requisition management for contingent worker roles located in any of 15 countries where Workday may need contingent workers. Covering all geographies outside of the US, Canada, UK and Ireland, India, Singapore, Australia and New Zealand.


I am looking for a program coordinator (could be a program manager title for the right level) to join me in managing all temporary requests outside of our MSP service areas (US/UK/Ireland/Canada. India, Australia, New Zealand and Singapore) as well as support program level projects, improvements and updates as req load allows. This role will be a blended role with approximately half of the time spent on supporting requisitions, extension etc. and the other half spent on program level projects, initiative to innovate/improve etc.


Responsibilities:

  • Manage international temp staffing (contingent worker) reqs end to end, which includes the following responsibilities:
  • liaising with the local partner and manager on fulfillment of req
  • Submitting contract requests in Workday Strategic Sourcing
  • Managing and tracking systems approvals in Workday and VNDLY
  • Coordinating interviews in partnership with the staffing agency on behalf of requestor
  • Collection and review of required compliance documents
  • working with manager and supplier to get onboarded in a timely and compliant manner (Usually 10 or less reqs at one time, current count is 6 open reqs)
  • Walk managers through processes such as job request creation, bets practices for managing contingent workers, exiting workers, etc.
  • Manage tenure limit, extensions and exits for population of less than 50 workers
  • Help create and update support education documents for managers such as process flows, education articles, updates to intra-net pages etc. as needed
  • Support improvements and innovation in all processes related to managing the global contingent workforce program


Requirements:

  • Microsoft, Outlook, Google drive
  • Servicenow
  • Workday and Workday VNDLY knowledge a plus
  • Adobe


Compensation:

  • Up to $40.00/hour (W2)
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