YER HR Solutions is looking for a Field Service Engineer for one of our clients, an automated packaging manufacturer. This is a remote position in the LA area with local and domestic travel.

We are looking for a Field Service Technician for a fast-growing Service team. As a Field Service Technician, you will execute projects for new APS installations, be responsible for delivery, testing, preventative maintenance and troubleshooting where necessary. In this role, you are a road warrior,and you will be supervised by the Service Manager. You will work to achieve the overall service program business objectives to meet or exceed the company’s and customers’ requirements.

Job Duties:

• Ensuring execution of defined service and installation calls on assigned customers necessary to achieve goals
• Customer project management (primary contact, site planning, customization functional requirement document)
• Provide on-site installation, validation and commissioning of Automatic Packaging Solutions Systems
• Perform hands-on remote and on-site troubleshooting, service and repairs (including upgrades, modifications)
• Provide on-site training to the customers
• Required to travel out of your area to help support other areas

Skills and Experience Requirements:

We are looking for a pro-active and self-driven colleague with the right balance in personal and content skills and who could work independently, as well as being comfortable to work in teams.

• A minimum of 3-year work experience with troubleshooting electrical and mechanical equipment (mechatronics) or proven to function on this level
• Willingness to travel and work consignment shifts, you need to be willing to work night and possible weekends
• Detail oriented and stress resistant
• Strong communication and collaboration skills to maintain and manage existing and potential customers