Position Overview:

The Human Resources Generalist at theLender, a leading mortgage company, will be responsible for a wide range of HR functions, including employee relations, performance management, compliance, training, and benefits administration. This role will support the unique needs of our employees, including those specific to the mortgage and financial services industry, ensuring adherence to company policies and federal/state regulations governing the industry.

Key Responsibilities:

Employee Relations:

• Act as a trusted advisor to managers and employees, addressing employee concerns, performance issues, and ensuring a positive workplace culture.
• Handle conflict resolution, disciplinary actions, and employee feedback.
• Develop and implement employee engagement programs, fostering a productive and motivated workforce.

Compliance and Regulatory Adherence:

• Ensure the company is in compliance with all federal and state regulations relevant to the mortgage industry, including Fair Lending, RESPA, and TILA.
• Maintain up-to-date knowledge of mortgage-specific employment laws and regulations to provide accurate guidance to management.
• Assist with regulatory audits and ensure HR practices adhere to applicable industry standards.

Performance Management:

• Coordinate performance review cycles and assist managers in evaluating employee performance against company goals.
• Provide coaching and support to leaders on performance management and professional development.
• Develop and implement training programs that support both professional growth and industry-specific compliance needs.

Benefits Administration:

• Administer employee benefits programs, including healthcare, 401(k), and other industry-specific benefits (e.g., mortgage assistance, loan programs, etc.).
• Educate employees about benefits offerings, and address inquiries or concerns.
• Ensure compliance with the Affordable Care Act (ACA) and other relevant benefit-related regulations.

Training and Development:

• Facilitate and coordinate training programs for employees on compliance, industry standards, and internal policies/procedures.
• Develop materials to support ongoing education around changes in mortgage regulations and company-specific tools.
• Provide guidance on career development, certifications, and training for mortgage industry employees.

Recordkeeping and Reporting:

• Maintain accurate employee records, ensuring compliance with industry-specific documentation and confidentiality requirements.
• Assist in preparing HR reports for leadership, including turnover, employee satisfaction, and compliance data.
• Conduct audits to ensure compliance with all applicable laws and company policies.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
• years of experience as an HR Generalist or in a similar HR role, preferably within the mortgage or financial services industry.
• Knowledge of mortgage industry-specific laws, such as RESPA, TILA, Fair Lending regulations, and other compliance requirements.
• Strong understanding of HR principles, including recruitment, performance management, and benefits administration.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and HRIS systems (e.g., ADP, etc.).
• Strong organizational skills, with the ability to prioritize multiple tasks in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• SHRM-CP, PHR, or other relevant HR certifications preferred.

Preferred Skills and Experience:

• Experience in the mortgage or financial services industry.
• Familiarity with mortgage industry-specific training and certifications (e.g., NMLS, SAFE Act).
• Ability to work effectively with all levels of employees and management.
• Experience with ADP HRIS systems and payroll software.

Working Conditions:

• Full Time- in office- Lake Forest CA