The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.

Responsibilities

• Lead and motivate a trained staff to provide quality service to all customers in a timely manner
• Serve as the key liaison to sales and management to ensure consistent customer satisfaction
• Provide status and service reports to recommend next steps to management

Qualifications

Qualifications:

-High School Diploma

-Previous Management/Leadership/Supervisory experience required

-Technical Diesel background preferred

-Knowledge within QuickBooks or UKG a plus

-Minimum 3 years experience - Customer service and Ag Industry

-Ability to lead a team with minimal supervision, while thriving in a fast-paced environment

-Excellent communication skills, both verbal and written

-Basic understanding of financial principles relative to Service Department operations

-Ability to work extended hours and weekends during peak seasons

-Must have a clean MVR, and the ability to drive company owned vehicles