Account Manager, Syndication

Location: Culver City, CA (Hybrid)

6-Month W2 Assignment with potential to extend or convert)

Pay: $29/HR

On behalf of our client, a global leader in content creation, distribution, and syndication, we are looking for an Account Manager, Syndication, to join our team. This will support the Syndication team in a dynamic 6-month project where you will play a pivotal role.

Position Summary:

You will be assigned client and/or programing accounts, workflows and the digital/physical sales for assigned markets, including Syndication distribution as well as Free/Basic/Pay/VOD and other digital clients. Additionally, you should have robust knowledge and experience processing, coordinating and distributing syndicated television programming via satellite, terrestrial, tape and Store & Forward.

Key Responsibilities:

Client Communication and Servicing Activity

• Communicate with client stations, productions, and SPT Sales staff to address needs, build awareness of asset delivery, and understand client challenges.
• Analyze client/station contracts to fulfill obligations regarding materials (trailers, scripts, music cue sheets, metadata, and master materials), ensure delivery, and address contract-related issues with sales personnel, licensors, distributors, vendors, and internal SPE employees.
• Maintain servicing activity records for allocated territories on tracking systems and monitor delivery status.
• Evaluate quality management metrics (on-time delivery, rejection rates, and vendor performance) and recommend improvements.

Materials Research, Preparation and Technical Activity

• Research library materials, inform clients of available assets, and provide manufacturing cost estimates for requested materials.
• Coordinate the delivery of video, audio, and CC/subtitle elements to digital inventories by managing availability, following up on missing elements, ensuring due dates are met, and updating clients.
• Address material delivery issues (e.g., rejections, delays, or shipping errors) by identifying root causes, implementing corrective actions, and optimizing processes.
• Resolve technical issues and incorporate emerging technologies to improve material preparation, servicing, and archiving processes.

Vendor and Internal Communication Activity

• Prioritize work orders, negotiate delivery dates with vendors, enforce performance standards, and manage vendor performance.
• Ensure timely and accurate data entry in systems like HUB, Smart Engine, SPE Connect, Distribution Backbone, and GOLD.
• Collaborate with DCS internal manufacturing departments and vendors to ensure material delivery, address issues, and guide client delivery requirements (materials and timelines).

Requirements

• 3+ years of TV sales servicing experience
• Bachelor’s degree in business related field

Knowledge of:

• Material distribution and general sales servicing of syndicated television programming via satellite, terrestrial, tape and Store & Forward
• Knowledge of video / audio digital materials and tape formats.

Please submit your resume in Word or PDF format to be considered.