Role: Account Manager

Location : Philadelphia, PA

Hybrid/On-site/Remote: Hybrid (on-site 3 days a week)

Salary: $70-80k

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an experienced Account Manager for an agency client of ours.

About the Role

We are seeking a highly motivated and organized Account Manager to join our team. In this hybrid role, you will play a crucial role in managing client relationships, overseeing project timelines and budgets, and contributing to the development of innovative marketing campaigns. Please note, this is NOT a sales Account Manager.

Responsibilities:

• Client Relationship Management:

o Build and maintain strong client relationships based on trust and open communication.

o Serve as the primary client contact, proactively addressing their needs and concerns.

o Manage client expectations and ensure project deliverables are met on time and within budget.

• Project Management:

o Lead the day-to-day management of client projects, ensuring smooth and efficient execution.

o Develop and maintain project timelines, budgets, and work plans.

o Brief the creative team with clear direction, actionable feedback, and necessary resources.

o Monitor project progress, identify potential roadblocks, and proactively address any issues.

• Strategic Planning:

o Contribute to the development of integrated marketing strategies that align with client objectives.

o Conduct market research and competitive analysis to inform strategic recommendations.

o Participate in brainstorming sessions and contribute creative ideas for campaigns and initiatives.

• Production Coordination:

o Collaborate with the creative team and external vendors on photo and video shoots.

o Manage logistics, schedules, and budgets for all production activities.

o Ensure the smooth and successful execution of all production elements.

• Client Presentations:

o Develop compelling presentations that effectively communicate campaign strategies, creative concepts, and project results.

o Confidently lead client meetings, presentations, and pitches.

• Team Collaboration:

o Actively participate as a member of the team, contributing to the overall success of the agency.

o Foster a positive and collaborative work environment.

Requirements:

• 3+ years of experience in account management or project management, preferably within an advertising agency.

• Strong understanding of marketing principles and best practices, with a focus on digital marketing, branding, and/or web design.

• Experience in the CPG or Spirits industry is a plus.

• Familiarity with experiential/event planning and production coordination is a significant plus.

• Excellent communication, interpersonal, and presentation skills.

• Strong organizational and time management skills with the ability to prioritize and manage multiple projects simultaneously.

• Proactive problem-solving skills and the ability to thrive in a fast-paced environment.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Bachelor's degree in Marketing, Communications, or a related field is preferred.

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