Job Purpose
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
The primary purpose of a receptionist is to serve as the first point of contact for visitors, clients, and customers, ensuring a positive and welcoming experience.
Req ID
10344BR
City
Albertville
State:
Alabama
Company Description
Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit and follow @Progress_Rail on Twitter and YouTube.
Key Job Elements
• Welcome visitors as soon as they arrive and direct them to the appropriate person or office;
• Handle incoming phone calls, screen them, and forward them as necessary;
• Ensure the reception area is tidy and presentable, with all necessary stationery and materials;
• Offer basic and accurate information in-person, via phone, or email;
• Receive, sort, and distribute daily mail and deliveries;
• Follow safety procedures and control access via the reception desk;
• Perform clerical duties such as filing, photocopying, transcribing, and faxing;
• Perform other administrative duties supporting the corporate services team, as needed.
Education / Training
• High school diploma or equivalent required.
Qualifications and Experience
• Detail oriented and thorough in completing work tasks;
• Honest and ethical;
• Reliable, responsible, and dependable, and fulfilling obligations;
• Strong ability to provide excellent customer service;
• Effective verbal and written communication skills;
• Ability to interact well with clients, visitors, and staff;
• Ability to utilize computer and basic Microsoft office programs;
• Confidential and organized with the ability to keep records up to date;
• Proficiency in using office equipment and software;
• Ability to manage multiple tasks efficiently.
Benefits
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.*
Competitive Salary
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical/Dental/Vision/Life/Disability Insurance
Group Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with employee and employer contributions
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Incentive Bonus Plan
Site Specific Relocation Programs
*Subject to position, eligibility, and plan guidelines.
EEO
Equal Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities
Job Category
Administrative / Support / Communications
PRS Facility Location
Albertville, AL (PRSC Corp HQ) - 001