Salary: $13.50 - $18.00 Hourly
Location : Lincoln, NE
Job Type: Seasonal
Job Number: 202500093S
Department: Parks and Recreation Department
Division: Parks
Opening Date: 01/31/2025
Closing Date: Continuous
Job Posting Information
Customer Service Assistant
Up to $18.00 per hour depending on experience and qualifications.
Up to 30 hours per week, Monday-Friday between 8 a.m. - 4:30 p.m.
JOB RESPONSIBILITIES: The Customer Service Assistant provides essential support to the Parks and Recreation Administrative Office by delivering exceptional customer service and performing clerical tasks to ensure efficient operations. This role involves interacting with the public, managing facility bookings, assisting with departmental inquiries, and maintaining accurate records. The ideal candidate will be professional, detail-oriented, and a team player.

• Customer Service and Reception: Provide excellent customer service by greeting visitors, managing inquiries, handling facility rentals, and supporting Forestry requests.
• Administrative Support: Perform clerical duties such as drafting correspondence, managing records, processing mail, and updating events in asset management systems.
• Team Collaboration: Contribute to a positive work environment and demonstrate professionalism in interactions with colleagues and the public.

MINIMUM QUALIFICATIONS: Applicants must be at least 18 years of age, safely lift 25 pounds without assistance and safely perform repetitive physical tasks.
Temporary, on call, and seasonal positions with the City are not eligible for benefits.
01
APPLICATION COMPLETION ACKNOWLEDGEMENTTo successfully complete your application, please make sure you read each statement below and check ALL boxes prior to submission.

• 1. This application is hand scored.
• 2. ALL questions must be fully answered to receive full credit.
• 3. "See Resume", or answers such as "See " are not acceptable responses and will not receive full credit.
• 4. Copied/Pasted answers will not receive full credit.
• 5. ALL employers and education referred to in answers must be listed in the Work History and Education sections of the application for verification and to receive full credit.
• 6. I understand I am responsible for the accuracy and completeness of my application.
• 7. I Acknowledge that I have read and understand each of the above statements.

02
I understand this position is unclassified and not eligible for benefits.

• Yes
• No

03
Are you 18 years of age or older?

• Yes
• No

04
Are you multilingual?

• Yes
• No

05
If yes, please list the languages which you are proficient.
06
I acknowledge that this position requires lifting of 25 pounds without assistance and the ability to safely perform repetitive physical tasks.

• I acknowledge

07
Do you have experience providing customer service in a professional setting?

• Yes
• No

08
If yes, list where you acquired this experience.
09
If yes, please describe your experience.
10
Do you have strong organizational skills and attention to detail?

• Yes
• No

11
If yes, list where you acquired this experience.
12
If yes, please describe your experience.
13
Do you have experience with Microsoft Outlook, Word, Excel or other software applications?

• Yes
• No

14
If yes, list where you acquired this experience.
15
If yes, describe your experience.
Required Question