Customer Account Manager

job
  • Virtual
Job Summary
Location
Mason ,OH 45040
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
05 Feb 2025
Share
Job Description
Duties & Responsibilities:
  • Maintain safe working conditions and practices to achieve a zero (0) lost time injury record within the area of responsibility.
  • Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system. Input accurate customer order information into ERP system in accordance with procedures set forth by the department manager.
  • Communicate with Sales group, directly or through sales support to ensure customer pricing and requirements are understood and correctly input into CRM system as well as ensure that all are informed of key issues/accounts.
  • Complete and obtain Sales approval for product quality deviations, as necessary.
  • Communicate with plant shipping department or warehouse to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling.
  • When applicable coordinate with Freight Forwarder to arrange cargo bookings with ocean carriers and arrange with trucking company the inland transport of containers to supplier's facilities for loading and back to port of embarkation.
  • When applicable prepare all import and/or export documentation required for an order transaction. (bills of lading, commercial invoices, packing lists)
  • Follow up with transportation suppliers, freight forwarders and warehouse suppliers to ensure that orders are shipped as scheduled and advise customer and/or agent of shipping details. Anticipate any problems or delays with their
  • orders, and keep customers and Sales advised.
  • Process returns, credits and debits in ERP system in accordance with procedures.
  • Perform monthly consumption billing functions for consignment accounts, as applicable.

Qualifications:
  • High School Graduate or equivalent and a minimum of 5 years of experience in Customer Service, export transportation or international business preferably in the Industrial Chemical Market, or a minimum of seven (7) years of similar experience.
  • Excellent communication, organizational and interpersonal skills are essential.
  • Computer software proficiency with automated sales systems, ability to learn quickly, is required.
Other Smiliar Jobs
 
Customer Account Manager
  • Cincinnati, OH
  • 11 Hours ago
Account Manager
  • Los Angeles, CA
  • 11 Hours ago
Sr. Manager Account Services- Retail Beauty Industry
  • Los Angeles, CA
  • 11 Hours ago
SaaS Sales Executive
  • Phoenix, AZ
  • 11 Hours ago
Business Development Manager, Technology
  • Boston, MA
  • 11 Hours ago
Financial Account Manager
  • Franklin, TN
  • 11 Hours ago
Business Development Manager
  • San Jose, CA
  • 11 Hours ago
Territory Sales Manager
  • Denver, CO
  • 11 Hours ago
Business Development Manager
  • Irvine, CA
  • 11 Hours ago
Business Development Director, Finance
  • Houston, TX
  • 10 Hours ago
Sr. Director of Global Internal Communications
  • Newark, NJ
  • 6 Hours ago
Grant Compliance Consultant
  • Phoenix, AZ
  • 6 Hours ago
Business Development Manager, Technology
  • Dallas, TX
  • 6 Hours ago
Business Development Manager
  • San Antonio, TX
  • 6 Hours ago
CFO
  • Woodbury, NY
  • 6 Hours ago