VP of Engineering Agent and Consumer Experience - RealSure - Remote

Location: Chicago, IL, United States

Posted on: Nov 09, 2021

Profile

RealSure is a new way for everyday people to gain access to the financial rewards of home ownership, making the buying and selling process more enjoyable and consumer-centric. We are a fast-growing venture focused on building a real estate platform that levels the playing field for everyday people.

We are looking for a dynamic technical leader for the integral role of Vice President of Engineering, Agent and Consumer Experience, reporting to the Chief Technology Officer of RealSure. This role is 100% remote, requiring 10-20% travel (2-4 days a month) for strategic meetings and offsites.

Summary:

The Vice President of Engineering, Agent and Customer Experience is an entrepreneurial, growth-minded leader responsible for building and supporting customer and agent experiences that will change the future of residential real estate.

Responsibilities:

• Collaborate with agent and consumer product teams to develop a vision and strategy for consumer and agent-facing experiences.
• Build a high-performing technical team to deliver RealSure’s digital vision and goals.
• Research industry trends and capitalize on opportunities.
• Show visionary thinking and demonstrate expert knowledge to solve complex issues.
• Track record of talent development and building high-performing technical teams.
• Excellent communication skills and ability to effectively present to executive leadership.
• Agile leadership of both homegrown and third-party integration teams.
• Ability to partner with offshore technical resources.
• Ability to analyze homegrown solutions and develop a point of view on when to build vs buy.
• Experience with CRM and CMS solutions.
• Collaborate with executive, product management, service delivery, and marketing teams to support company-wide strategies.
• Work closely with the CEO and CTO to establish and maintain a diverse and productive environment.

What you bring:

• Minimum of 10 years experience in leading technical teams with expertise in .NET core, Java, C#, and Node.js.
• Experience in open-source tools such as GraphQL and Elasticsearch.
• Experience with DevOps tools like Kubernetes, Docker, GitLab, and Grafana.
• Experience with third-party integration tools like Okta and Zendesk.
• Experience building a tech stack based on customer and business needs.
• Bachelor’s degree in Engineering or Computer Science.
• 5 years of experience in a highly matrixed environment.
• Ability and experience with recruiting, motivating, and leading high-performing technical talent.
• Deep understanding of agile development and product development principles.
• Proven history of successfully managing multiple technical efforts.
• Strong collaboration skills and respect for product teams.
• Ability to operate under ambiguity and respond well to feedback.
• Excellent oral and written communication skills.
• Ability to influence at all levels and strong listening skills.