Location: Long Beach, CA

Reports to: Regional Sales Manager / Director of Sales

Job Type: Full-Time

About Vapor Point

Vapor Point is a leader in vapor control, emissions management, and degassing solutions, serving refineries, chemical plants, terminals, and industrial facilities. Our expertise in vapor recovery, scrubber technology, and emissions reduction helps clients maintain compliance with stringent regulatory standards while improving operational efficiency.

We are seeking a Sales Associate with prior industry experience who can immediately contribute by managing and expanding relationships with our current customers while identifying growth opportunities within existing accounts.

Who We’re Looking For

We need a customer-focused sales professional who already understands the industrial services industry and the needs of refineries, chemical plants, and terminals. This role is ideal for someone who excels at account management and relationship-building—someone who can support existing clients, ensure seamless service execution, and drive incremental growth without needing extensive training on our market.

Job Summary

The Sales Associate will be responsible for managing and expanding existing customer relationships, ensuring smooth service delivery, and identifying opportunities for account growth. This role requires a proactive approach to strengthening customer relationships, improving retention, and uncovering additional service needs.

Key Responsibilities

1. Account Management & Customer Success

• Serve as the primary point of contact for assigned accounts, ensuring ongoing satisfaction and long-term retention.
• Act as a liaison between customers and internal teams to ensure seamless service execution.
• Monitor ongoing projects, addressing any customer concerns and proactively identifying solutions.
• Develop a deep understanding of each customer’s operational needs and service requirements.
• Conduct regular check-ins with clients to reinforce relationships and anticipate future service needs.

2. Business Development Within Existing Accounts

• Identify opportunities for upselling and cross-selling services based on customer needs and site conditions.
• Work closely with customers to propose tailored solutions that align with their compliance and operational goals.
• Collaborate with the sales and technical teams to present value-driven proposals for expanded services.
• Develop and execute account plans to drive incremental growth within assigned accounts.

3. Industry Engagement & Relationship Expansion

• Maintain and strengthen relationships with key decision-makers in refineries, chemical plants, and terminals.
• Represent Vapor Point at industry events, meetings, and networking opportunities to support client relationships.
• Stay informed on industry trends and regulatory changes to offer valuable insights to clients.

4. CRM & Sales Process Management

• Maintain accurate customer records in Salesforce, such as contact roles and account activity.
• Use CRM data to track account trends, identify potential service gaps, and drive strategic account planning.
• Provide regular updates and reports on account progress, opportunities, and customer feedback.

Qualifications

• Industry experience required: 3+ years in account management, customer success, or business development in industrial services, refineries, chemical plants, or environmental solutions.
• Strong customer relationship management skills with a track record of account retention and growth.
• Experience supporting existing accounts and identifying additional service needs.
• Ability to collaborate across teams to ensure smooth service execution and client satisfaction.
• Proficiency in Salesforce or similar CRM tools for account tracking and reporting.
• Strong problem-solving and communication skills to address client needs effectively.
• Highly organized and proactive, with the ability to manage multiple accounts efficiently.

Additional Requirements

• Up to 30-40% travel between the Bay Area and LA for client visits, site meetings, and industry events.
• Valid driver’s license and ability to travel as needed.

Why Join Vapor Point?

At Vapor Point, we pride ourselves on being a trusted partner in vapor control and emissions management. We offer a collaborative and customer-focused sales environment where you can leverage your industry expertise to support and grow key client relationships. If youre looking for an opportunity to make an impact by managing and expanding existing business, apply today!

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person